Bank Support Worker

5 months ago

Northolt, United Kingdom Silver Birch Care (Residential Services) Ltd Full time

**Join Our Team as a Support Worker for Young People (16+) in Supported Living Accommodation**

Are you passionate about making a difference in the lives of young people? Do you possess the empathy, patience, and dedication needed to support individuals in their journey towards independence? If so, we have the perfect opportunity for you

**About Us**:
Silver Birch Care are a dynamic and caring supported living accommodation provider dedicated to empowering young adults aged 16 and above to live fulfilling and independent lives. Our mission is to create a nurturing and supportive environment where individuals can thrive, grow, and achieve their goals.

**Position: Bank Support Worker**
As a Bank Support Worker, you will play a pivotal role in providing practical and emotional support to young people within our supported living accommodation. You will be responsible for fostering a safe and inclusive environment, promoting independence, and assisting residents in developing essential life skills.

We cannot always predict the exact staffing levels we will require, and we therefore require bank workers because of the fluctuating demands of the business. All of our bank team members are paid the same as our contracted team members; receive paid holidays; and receive the same training and benefits as our contracted team members.

**Key Responsibilities**:

- Building meaningful relationships with residents based on trust, respect, and empathy.
- Providing practical support with daily living tasks such as meal preparation, cleaning, and personal care.
- Assisting residents in accessing educational, vocational, and recreational activities.
- Implementing individualised support plans and goals in collaboration with residents and the support team.
- Advocating for the rights and needs of residents while promoting independence and self-advocacy.
- Maintaining accurate records and documentation as required.

**Essential Criteria**:

- Be suitable to work with children and young people - the role involves working with children and young people and it involves safeguarding responsibilities.
- **Qualifications**: A relevant Level 3 Diploma (e.g., Diploma in Residential Childcare) or equivalent qualification.
- **Experience**: Previous experience in a similar role or working with vulnerable children and young people with an understanding of relevant legislation and best practice guidelines.
- **Regulatory Compliance**: Knowledge of Ofsted regulations, safeguarding procedures, and health and safety requirements within the newly regulated setting.
- **Teamwork**: Ability to work collaboratively with colleagues, external agencies, and stakeholders to achieve shared goals and objectives.
- **Flexibility**: Willingness to work on a shift basis, including evenings, weekends, and bank holidays, as required.
- **Resilience**: Ability to remain calm and composed in challenging situations, demonstrating resilience and professionalism at all times.

**Desirable Criteria**:

- **Additional Qualifications**: Training or qualifications in areas such as first aid, therapeutic interventions, or mental health support.
- **IT Skills**: Competency in using IT systems and software for record-keeping, reporting, and communication purposes.

**What We Offer**:

- Competitive salary and benefits package. **We are a London Living Wage Employer.**:

- Comprehensive training and ongoing development opportunities.
- A supportive and inclusive work environment.
- Opportunities for career advancement and progression. We are a growing business in both the Supported Living and Children's Home sectors.
- The chance to make a real difference in the lives of young people.

**Job Types**: Full-time, Zero hours contract

**Salary**: £12.55 per hour

Expected hours: 5 - 40 per week

**Benefits**:

- Casual dress
- Company pension
- Employee mentoring programme
- Store discount
- Transport links

Schedule:

- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability

**Experience**:

- Support Worker: 1 year (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Northolt, UB5 4PY (required)

Work Location: In person

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