Sales Co-ordinator

6 months ago


Middlesbrough, United Kingdom Vape Wholesale UK Full time

**About us**

We specialise in the wholesale of products derived within the E-Cigarette industry, with the intention of being sold to retail branches. This includes but is not limited to the following types of products.
- E-Cigarette Devices categorised as Advanced Kits, Standard Kits, Beginner Kits, Pod Systems, Mod Systems and Tanks.
- E-Liquids for use in devices, such as shortfill liquids ranging in capacity from 50ml - 200ml that require nicotine to be added separately as is required to comply with TPD regulations.
- Accessories and replacement parts for the purpose of device maintenance and ongoing use. Products such as replaceable coils or pod cartridges, replacement glass for tanks, charging kits and various other items of convenience.
- Liaise with the Warehouse Operations Manager on a regular basis to ensure that all information is correct and up to date for available inventory and current pricing, prior to engaging with new leads, or when responding to customer queries.
- To ensure current customers are frequently informed of any updates or changes relating to products, such as new product availability, price changes, promotional offers and upcoming events.
- Handling and contacting potential customers by using a regularly maintained record of the leads generated via phone calls, online enquiries, networking events, or by referral.
- Responsible for dealing with customer complaints and providing a solution to ensure customer service standards are high at all times, whilst identifying internally within the business if there are any possible changes or improvements that may prevent the chance of it repeating.
- Taking initiative with contributions to the designing of creative and relevant sales strategies, based upon current market and industry trends.
- Maintaining a high standard of personal knowledge that is relevant within this industry, to ensure information provided to customers is always well informed and complies with all national regulations and requirements.

**Salary**: From £26,200.00 per year

**Benefits**:

- Casual dress
- Company events
- Employee discount
- Free parking
- Relocation assistance
- Sick pay
- UK visa sponsorship

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- B2B sales: 1 year (preferred)
- B2B marketing: 1 year (preferred)
- Market research: 1 year (preferred)

**Language**:

- English (required)
- Urdu (preferred)
- Arabic (preferred)
- Punjabi (preferred)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Middlesbrough (required)

Ability to Relocate:

- Middlesbrough: Relocate before starting work (required)

Work Location: Hybrid remote in Middlesbrough



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