Customer Assistant

2 weeks ago


Leeds, United Kingdom ALPHAATOMIC LTD Full time

We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met.

**Responsibilities**:

- Assist customers with their inquiries, concerns, and requests in a friendly and professional manner
- Provide excellent customer service by actively listening to customers and addressing their needs
- Utilize time management skills to prioritize tasks and ensure efficient service
- Demonstrate basic math skills to handle transactions and provide accurate change
- Upsell products or services to enhance the customer experience

**Experience**:

- Previous experience in a customer service role is preferred but not required
- Strong organizational skills to handle multiple tasks and prioritize effectively
- Ability to communicate clearly and effectively with customers and team members
- Ability to multitask and prioritize in a fast-paced environment.
- Problem-solving skills and a proactive approach to customer needs.

**Job Types**: Full-time, Permanent

**Salary**: From £23,491.67 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Leeds (preferred)

Work Location: In person

Application deadline: 24/02/2024


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