12 Month Internship

3 months ago

London, United Kingdom Crédit Agricole CIB Full time

Job description

**Business type**:

- Types of Jobs - Corporate & Investment Banking

**Job title**:

- 12 Month Internship - Transaction Banking Services Intern

**Contract type**:

- Internship/Trainee

**Term (in months)**:

- 12

**Job summary**:
**Transaction Banking Services**

**Key Responsibilities**:

- Client relationship management, both internal and external (across departments)
- Customer Account Management - balance and facility monitoring, payment authorisations
- To act as the principal interface between the Account / Relationship Managers and the various Operational Departments
- To establish a strong relationship with allocated clients on a day to day operational basis
- To add value to the client relationship by identifying solutions in order to provide a sustained quality of service.
- Ad hoc initiatives requested by Team Leader and Manager

**Account Maintenance**:

- Providing account documentation where requested by relationship managers
- Retention and update of mandates
- General account enquiries

Client balance/facility monitoring:
- Authorisation of credits and debits within account and mandate instruction guidelines
- Authorisation of manual client and departmental payments
- Authorisation of Deposits
- Authorisation of automated / SWIFT payments
- Authorisation of all outward transfers within balance or facility
- Authorisation of all daily charge items within value balance of facility
- Authorisation of Guarantee Requests within facility
- Authorisation of Standby L/C requests within facility
- First receipt of all inward funds for processing (bar SWIFT)
- Co-ordination and logging of client enquiries

**Miscellaneous**:

- Re-route Swift Alliance messages
- Reset users in Swift Alliance system
- Process all unclaimed balance requests (Dormant Accounts)
- Opening of Nostro and DDA Accounts for UK in ISIS
- Scanning of Account related documentation
- Nostro Investigations within Corona for FTO and TBS activities
- Daily review of SCV reports (UK Deposit scheme)

**Receivables and Supply Chain Finance**

**Key responsibilities**:

- Assist in processing our participation into Supply Chain Finance Programs / Offers (Receivables and Supply Chain Finance solutions, Cash Management)
- Review the Master Risk Participation Agreement
- Review offer and acceptance for specific funding request (uncommitted)
- Review spreadsheet with list of payment undertaking (receivables)
- Liaise with Platforms to book in BO systems
- Liaise with Transaction Banking Middle Office where necessary
- Review post funding flows and Nostro breaks

Position location

**Geographical area**:

- Europe, United Kingdom

**City**:

- London

**Minimal education level**:

- High school / Secondary school / A levels / AS levels / IB

**Academic qualification / Speciality**:
**Essential**:

- Minimum requirement - Educated to GCSE level which is to include passes in English and Mathematics

**Desirable**:

- Second language (French)

**Experience**:

- N/A

**Required skills**:

- Good communicator - Excellent organisational and communication (written and verbal) skills.
- Strong interpersonal skills
- PC literate
- Numerate and Accurate
- Good telephone manner
- Flexible and adaptable with initiative and commitment

**Technical skills required**:

- Intermediate knowledge of Excel and Word
- A strong customer service ethic and the ability to build and maintain good client relationships

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