Retail Shift Team Leader

2 days ago


Birmingham, United Kingdom Box Leisure Recruitment Full time

**RETAIL SHIFT TEAM LEADER**

**Box Leisure: "The cutting Edge of Leisure Careers"**

**Location: North Wales**

**Salary: £22,000 + Shift Bonus**

**Hours: Full Time**

**Duration: Permanent**

**Do you want to leave the city and move to a stunning location right on the beach?**

**Do you have a High Street Retail Background working in a team leader position?**

**Would you like to work on an amazing holiday park?**

This could be the role for you if you fancy a change of scenery and want to make the move in to the exciting leisure industry.

Here you would be leading in a large retail department including:

- 2 NISA supermarkets
- 1 large gifting shop
- 2 ‘wondershops’ located inside our venues
- Vending across parks

You will be guest focused and able to work in a busy retail environment, ensuring a varied stock range which is managed to a high standard, with a sales focus through offering exceptional customer service.

**Responsibilities for the Role**:

- Role Modelling effective leadership behaviours and our vision and values at all times
- Deliver our performance targets against budget, managing stock, margin and cost control whilst ensuring exceptional customer service across a variety of areas within the supermarket
- Deliver and embrace the park vision and strategy based on the commercial and customer needs

**For Our Guests**:

- To deliver the very best retail experience for our guests embracing a 'breath of fresh air' culture through consistency in our approach to service and standards
- Offer a safe, clean, bright and inviting environment to ensure all our guests needs are met and taken care of time and time again
- To consistently build guest rapport and relationships through product knowledge and service excellence

**Working with your Team**:

- Attract and recruit team members and develop them to be the very best team through coaching, training and support
- Recognise and celebrate individual and team success
- Lead individual performance through establishing clear expectations and agreeing targets through ongoing review and feedback and formal appraisals

**Additional Benefits**:

- Free use of many of the Park facilities and discounts off our food and retail outlets.
- Discounted holidays for you, your family and friends.
- Reward and recognition schemes including long service and team member of the month.
- Externally recognised qualifications to give you the opportunity to develop and progress.


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