Shift Excellence Leader

1 month ago


Birmingham, Birmingham, United Kingdom Insomnia Cookies LLC Full time

Become a Shift Excellence Leader

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We are seeking a highly motivated and results-driven individual to join our team as a Shift Excellence Leader. In this role, you will be responsible for leading the Cookie Crew team during late-night shifts, prioritizing tasks, and delegating responsibilities to ensure efficient bakery operations.

About the Job

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This position requires a strong background in customer service and team management, with excellent communication and time management skills. You will also be involved in managing cash handling, deposits, and maintaining a safe and clean work environment.

Key Responsibilities:

  • Lead the Cookie Crew team during late-night shifts, providing guidance and support as needed.
  • Prioritize tasks and delegate responsibilities to ensure efficient bakery operations.
  • Manage cash handling and deposits, adhering to company procedures.
  • Maintain a safe and clean work environment, following safe food handling practices.
  • Develop and implement strategies to improve bakery performance and customer satisfaction.

Requirements:

  • At least 1 year of experience in a customer-facing role, preferably in a bakery or retail environment.
  • Proven leadership skills, with the ability to motivate and inspire team members.
  • Excellent communication and time management skills, with a focus on quality and productivity.
  • Ability to lift up to 40 lbs and work in a fast-paced environment.
  • Legally eligible to work in the United States and 18 years or older.

Our Benefits:

  • A competitive salary of $35,000 - $45,000 per year, based on location and experience.
  • Paid vacation and sick time off, as well as flexible part-time schedules.
  • Interactive training and mentorship opportunities, helping you grow professionally and personally.
  • Pet insurance for your furry loved ones, because we care about your entire family.
  • Job stability with a rapidly growing and reputable company, offering achievable growth and promotion opportunities.
  • A fun and exciting team environment, where you can thrive and make a real impact.
  • Employee discount and FREE cookies with every shift, because we know how much you love them.


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