Customer Support
2 weeks ago
**Customer Support**
**£24,000 - £27,500**
**Bingham**
Are you an experienced Customer Service professional looking for a new and exciting challenge? We have a unique opportunity to join a vibrant and enthusiastic team based in Bingham. They pride themselves on providing an exceptional customer service experienceto their clients and are looking for a driven individual who shares their passion.
You will benefit from a highly competitive salary, amazing office space and work in a fun and supportive environment.
**Duties will include**
- Answering telephone calls and assisting with customer enquiries relating to product availability, suitability, and delivery ETA's.
- Processing orders using a bespoke order processing software.
- Managing and diffusing customer complaints in a timely and efficient manner.
- Providing advice and guidance on a range of products.
- Utilising the warehouse management system and demonstrating an understanding of the invoicing, purchase order, returns procedures.
- Ensuring orders are pushed through to ensure timely daily invoicing is maintained.
**Skills and experience required**
- Previous experience in a similar Customer Service environment essential
- Experience of dealing with couriers and exposure to manufacturing/warehousing environments advantageous.
- Ability to work at pace whilst maintaining exceptional attention to detail.
- Superior communication skills.
- Driven, motivated and a "can do" attitude essential.
In return for your Customer Service skills, they offer full training and the support to succeed with a great range of company benefits including.
- Sociable working hours
- Competitive salary
- Onsite gym
- Parking
- 33 days annual leave (inclusive of bank holidays)
- Fun and successful working environment
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