Apprentice E-commerce Parts Advisor X 2

3 months ago


Plymouth, United Kingdom Vospers Full time

**About Us**

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

- Holiday accrual scheme & paid day off for your birthday
- Life Insurance Scheme
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work Scheme
- Professional development and recognition programme
- On-line discount site & life planning services
- Staff & Customer Referral schemes

**Job Title**

Apprentice E-Commerce Parts Advisor

**The Role**

The main purpose of an Apprentice E-Commerce Parts Advisor is to learn and then be capable to sell the range of parts within the Company portfolio, generating business through the internet, tele-sales and retail counter areas of the business whilst consistently delivering excellent customer service.

**Key Responsibilities & Accountability**
- ** Parts Sales**
- Promote and sell parts on the company Ebay shop and other on-line and off-line areas.
- Research competitor pricing to ensure competitiveness.
- Prospect & research new selling opportunities.
- Supply accurate and detailed parts descriptions by using all electronic parts catalogues.
- Understand fully the range of parts to ensure all customer enquiries can be dealt with and to maximise all opportunities.
- **Packing & Shipping duties**
- Ensure payment is received before shipping goods.
- Ensure all customer orders are packaged and shipped promptly.
- Arrange collection by designated courier(s).
- **Parts Administration**
- Take full part in stock check activities.
- Provide customer data for input into Parts databases and assist in maintaining databases.
- Ensure all paperwork is completed accurately and promptly.
- **Ensuring Customer Satisfaction**
- Ensure continuously high feedback scoring for all relevant on-line shop areas.
- Work together with other members of the parts team to ensure the best possible service to customers.
- Communicate with customers and suppliers openly and honestly.
- Record and action customer complaints in line with Vospers policy.
- Implement and develop customer service systems.
- Discuss any customer problems or issues with the Parts Manager to ensure these can be resolved promptly and professionally.

**Location**

Marsh Mills, Plymouth

**Salary**

£7 an hour for your first year. Vospers Pay Plan or NMW then applies from 2nd year of apprenticeship

**Hours**

Monday to Friday (40 hours a week)

**Care - Accountability - Performance - Respect Integrity**

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.



  • Plymouth, United Kingdom Vospers Full time

    **About Us** Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: - Holiday accrual scheme & paid day off for your birthday - Life Insurance Scheme - Full range of motor discounts for...


  • Plymouth, United Kingdom Vospers Full time

    **About Us** Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: - Holiday accrual scheme & paid day off for your birthday - Full range of motor discounts for service, sales & parts -...


  • Plymouth, United Kingdom Vospers Full time

    **About Us** Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: - Holiday accrual scheme & paid day off for your birthday - Full range of motor discounts for service, sales & parts -...


  • Plymouth, United Kingdom Vospers Full time

    About Us Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: Holiday accrual scheme & paid day off for your birthday Full range of motor discounts for service, sales & parts Paid sickness...

  • Parts Advisor

    1 month ago


    Plymouth, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR Basic Salary: £27,000 to £28,000 OTE: £33,000 Working Hours: 8am to 5.30pm Monday to Friday (No weekends) Location: Plymouth   Benefits: Day off for Birthday Cycle to Work Scheme Staff Discount Staff Referral Scheme Longevity Rewards   A main Car Dealership is seeking an experienced Parts Advisor to join their team.  ...

  • Parts Advisor

    1 month ago


    Plymouth, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR Basic Salary: £27,000 to £28,000 OTE: £33,000 Working Hours: 8am to 5.30pm Monday to Friday (No weekends) Location: Plymouth   Benefits: Day off for Birthday Cycle to Work Scheme Staff Discount Staff Referral Scheme Longevity Rewards   A main Car Dealership is seeking an experienced Parts Advisor to join their team.   Responsibilities of...

  • Parts Advisor

    3 months ago


    Plymouth, United Kingdom Marshall Motor Group Full time

    **Parts Advisor**: Job description **Role: Parts Advisor** **Location: Audi Plymouth** **Hours: full time 47.25 hours per week, with weekends on a rota basis.** **Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme** **Who we are** Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the...

  • Parts Advisor

    3 months ago


    Plymouth, United Kingdom MAN Truck & Bus UK Full time

    Have you worked in a busy parts environment and had experience of giving advice, help and support to customers? Have you worked in the truck or automotive industry before? We are looking a Parts Advisor to join our team in Plymouth on a full time permanent basis. No 2 days will be the same in this role, as one minute you could be involved solving a complex...

  • Parts Advisor

    3 months ago


    Plymouth, United Kingdom MAN Truck & Bus UK Ltd Full time

    Have you worked in a busy parts environment and had experience of giving advice, help and support to customers?Have you worked in the truck or automotive industry before? We are looking a Parts Advisor to join our team in Plymouth on a full time permanent basis. No 2 days will be the same in this role, as one minute you could be involved solving a complex...

  • Parts Advisor

    3 months ago


    Plymouth, United Kingdom Marshall Motor Group Full time

    **Role: Parts Advisor** **Location: Audi Plymouth** **Hours: full-time time 45 hours per week, with weekends on a rota basis.** **Salary; £28500 basic with OTE up to £39300** **Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme** **Who we are** Marshall Motor Group is one of the UK’s largest car dealer groups...

  • Parts Advisor

    1 day ago


    Plymouth, United Kingdom Auto Skills UK Full time

    Job Title: Parts AdvisorJob Type: Full-timeCompany: Auto Skills UKLocation: PlymouthJob Description:We are seeking an experienced and skilled Parts Advisor to join our team at Auto Skills UK. As a Parts Advisor, you will play a crucial role in ensuring the smooth operation of our parts department.Key Responsibilities:Working on the front and back counter,...

  • Parts Advisor

    1 day ago


    Plymouth, United Kingdom Auto Skills UK Full time

    Job Title: Parts AdvisorJob Type: Full-timeCompany: Auto Skills UKLocation: PlymouthJob Description:We are seeking an experienced and skilled Parts Advisor to join our team at Auto Skills UK. As a Parts Advisor, you will play a crucial role in ensuring the smooth operation of our parts department.Key Responsibilities:Working on the front and back counter,...


  • Plymouth, United Kingdom Zebra Collective Full time

    The Plymouth Cancer Champions Project is a 3-year project, funded by Macmillan Cancer Support. The project is hosted by Zebra Collective in close collaboration with Age UK Plymouth and the Wolseley Trust Social Prescribing team. The project will explore community-based approaches to supporting people whose cancer outcomes and experiences are known to be the...

  • Parts Advisor

    3 months ago


    Plymouth, United Kingdom Vospers Full time

    **About Us** Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: - Holiday accrual scheme & paid day off for your birthday - Full range of motor discounts for service, sales & parts -...


  • Plymouth, United Kingdom TUI Group Full time

    Plymouth, United Kingdom- - 126859- - Onsite- - Apprentice- - Full Time- - 37.5Joining TUI Retail as an Apprentice Travel Advisor at our **Plymouth **shop will provide you valuable insight into the world of Travel. Our two-year Apprenticeship Scheme is structured to develop you to put customers at the heart of our business by creating unforgettable holiday...

  • Retail Apprentice

    3 months ago


    Plymouth, United Kingdom Intec Business Colleges Full time

    **The Pet Express (Mad about Paws)** Working for Pet Express Ltd (Mad about Paws) you will ensure customers feel welcome in the store and build a rapport with them. You will also be required to assist customers with bathing, washing, and drying of their dogs and carry out a basic visual health check of the dog on behalf of the owner before...


  • Plymouth, United Kingdom Connells Group Full time

    Connells Group, known locally as Fox & Sons, are looking for a passionate and enthusiastic apprentice where you will learn administration, sales and marketing skills that will enable you to forge a career in the property business. A fantastic opportunity to join one of the leading estate agents as an apprentice and gain a Level 2 Estate Agent qualification...


  • Plymouth, United Kingdom Greenlight Training Ltd Full time

    **The Job** The current apprenticeship vacancies we have are in the below trades: Level 2 Bricklaying Level 2 Groundworks Level 2 Property Maintenance Level 2 Carpentry Level 2 Roofing Level 2 Plastering Level 2 Interior Systems Although this is an apprentice role, there may at times be some other aspects of construction involved in, which they shall...


  • Plymouth, United Kingdom Greenlight Training Ltd Full time

    **The Job** The current apprenticeship vacancies we have are in the below trades: Level 2 Bricklaying Level 2 Groundworks Level 2 Property Maintenance Level 2 Carpentry Level 2 Roofing Level 2 Plastering Level 2 Interior Systems Although this is an apprentice role, there may at times be some other aspects of construction involved in, which they shall...

  • Parts Advisor

    3 months ago


    Plymouth, United Kingdom Alliance Automotive Group Full time

    Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional...