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Communications Support Officer

7 months ago

Cardiff, United Kingdom Office of the Secretary of State for Wales Full time

**Details**:
**Reference number**:

- 339852**Salary**:

- £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Fixed term
- Loan**Length of employment**:

- For a period of up to 2-year fixed term contract or loan with possibility of permanency**Type of role**:

- Administration / Corporate Support
- Communications / Marketing
- Secretarial**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at LAA William Morgan House FLR11, CF10 1EPAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Office of the Secretary of State for Wales**
**Job Description for Communications Support Officer**

**Job Title** Communications Support Officer
**Pay Grade** AO
**Salary** £22,940
**Location** Ty William Morgan, Cardiff, CF10 1EP
**Contract** Up to 2-year fixed term contract or loan with possibility of permanency
**Clearance** CTC (See Additional Information)

**About the Office of the Secretary of State for Wales**

The Office of the Secretary of State for Wales is the face of the UK Government in Wales and the voice of Wales in Westminster. We support the Secretary of State for Wales and the Ministerial team in representing Wales at the heart of Government. We work in partnership with other Government Departments and other stakeholders to deliver a stronger Wales within a strong and prosperous United Kingdom.

The Office is based over two sites, with one base in Cardiff and another in London. As an accredited smarter working organisation, we offer considerable flexibility around ‘the way we work.’ We have great technology and an attractive employee benefits package which includes a commitment to investing in the learning & development of our staff.

**About the Role**

We are looking for a highly motivated self-starter who can provide administrative support to the Communications team, which currently consists of 7 experienced Comms professionals. They are open to innovative ideas and have an excellent reputation for delivering quality results.

You will be an integral part of the team and will be highly organised, able to work to deadlines, deliver quality outcomes at pace, and will be keen to take hold of all the opportunities this role offers to further build your career.

Our departmental values are Commitment, Collaboration, and Quality. These shape how we operate in a challenging, demanding, and fast paced environment which requires flexibility, transparency, and professionalism.

**Key Responsibilities**
- Collating Management Information (MI) on visits and events, analysing data and metrics to track communication outcomes.
- Providing diary and business support to the Deputy Director of Communications.
- Providing critical support to the Comms team, including by arranging and coordinating meetings, managing correspondence, and resolving business administration issues where they arise.
- Supporting across all communications disciplines including media and digital, stakeholder engagement and visits and events.
- Developing and maintaining effective working relationships with other government departments (particularly their Wales based teams).
- Travel may be required to provide administrative support on Ministerial visits or when attending stakeholder meetings.

The key responsibilities are not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the postholder.

**Person Specification**

Please evidence in your** Statement of Suitability **how closely you match the essential criteria:
**Essential Criteria**:

- Experience of operating in an environment where multi-tasking and the need for prioritisation has been required.
- Effective communication skills to build and maintain relationships with key stakeholders.
- Ability to prioritise and manage competing demands and high-profile projects.
- Demonstrable ability to work on own initiative.

**Desirable Criteria**:

- Spoken and written competency in the Welsh language.

**Recruitment Process**
- Managing a Quality Service (Lead Behaviour) **(Application & Interview)**:

- Delivering at Pace **(Interview Only)**:

- Working Together **(Interview Only)**:

- Communicating and Influencing** (Interview Only)**

In the event of a high volume of applicants, we will sift only on the lead behaviour to create a shortlist for interview.

**Additional Information**

The Office of the Secretary of State for Wales is not an employer in its own right. Staff recruited to work at the OSSW will be employees of the Ministry of Justice who provide employment services on our behalf.

If you do not meet the above requirement, you may still be considered for the role if, for example:

- You have been serving overseas with HM Armed Force