Software Support Engineer

3 weeks ago

Cheadle, United Kingdom Rise Technical Recruitment Limited Full time

Software Support Engineer
Job description
£25,000 - £30,000 DOE + HYBRID + Holiday + Training + Progression and more
Cheadle
This company was established in 1985 and are a market leader within Industrial IT. Dedicated to investing in their employees, they have been named one of 'The UK's Best Companies To Work For' for over 10 years. They work with manufacturing and infrastructurebusinesses to support their technology needs whilst providing great customer service and technical solutions.
In this role you will be responsible for providing 1st and 2nd line support whilst having strong experience and a good understanding of Windows Server & Windows Client operating systems, troubleshooting, building systems/Domain Controllers, Networking, VirtualMachine and SLA's.
You will have the ability to work effectively within a team environment, be able to confidently communicate with customers and clients, ensuring standards are kept throughout and targets are met. In this role you will deliver high quality telephone based technicalsupport to help shape the onward direction of solutions, calling upon your great knowledge and expertise to continue the company's successes.
This is a great opportunity for a Software Support Engineer looking to join a fantastic technology company offering a friendly, success-driven work environment where your influence will contribute to the significant growth of a company that wants you to excelin your career.
The Role:

- 1st/2nd Line Technical Support Engineer working with Software and Hardware
- Windows Server & Windows Client operating systems, troubleshooting, building systems/Domain Controllers, networking, Virtual Machine and SLA's
- Fantastic internal training and opportunity for progression
- Providing High Quality, Telephone-Based, Technical Support on Industrial Technology
- Mon-Fri Role with Hybrid working options available upon completion of Training
The Person:

- Must have experience in a 1st/2nd Line Technical Based Role working with Software and Hardware
- Excellent communication skills and the ability to diagnose faults
- Good Understanding of Windows Server & Windows Client Operating Systems
- Good Experience Troubleshooting and Building Systems
- SQL Server/Database experience desirable
- Experience working with SCADA desirable
Reference Number: BBBH170604

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