Receptionist

3 months ago


Bury, United Kingdom Bury C of E High School Full time

**JOB DESCRIPTION**

Job Title: Administration Assistant / Receptionist

Department/Group: Support staff

Level/Salary Range: Grade C scp 4 -6

Reporting to: Office /Administration Manager

Contract term: Term time + 2 days

Hours per week: 37

**Vision Statement**
- “To allow all children to experience ‘life in all its fullness’, no matter what their starting point” by:_
- Offering a high quality, inclusive and distinctive education
- A caring and nurturing environment based on our Christian values
- Recognising the unique nature of each child.

**Main Objectives of Role**:

- Providing professional, courteous and customer focussed reception and back office administrative services to all stakeholders maintaining appropriate levels of confidentiality

**Organisation**
- Maintaining the reception area and associated areas in good order (Clean and tidy and displayed information is current and professionally presented)
- Report immediately to the Administration/Office Manager any visitors that enter the building without reporting to reception or if any inappropriate behaviour is exhibited by any visitors
- Ensuring all relevant resources are prepared in advance and to hand to process visitors in a timely and efficient manner
- Ensure all visitors entering the building meet the Academy’s safeguarding requirements, know the Academy’s emergency evacuation procedure and are issued with a visitor badge and instructions.
- Pass on messages to colleagues in other areas of school promptly and accurately
- Assist with the organisation of school events such as parents’ evenings, awards evenings, open evenings, and transition activities. The precise nature of events may vary across each school in the Trust
- Be the lead fire warden for the Assembly Point if required for an individual school within the Trust

**Administration**
- Greet visitors to the Academy in a warm, calm, friendly manner keeping them updated and following through with the person they are meeting if they are running late and the visitor is left waiting for more than a short time.
- Answer telephone calls, take messages and ensure queries are responded to in a timely manner, whether on reception or in another location. This will vary depending on reception /office location in each of the Trust’s schools.
- Maintain manual and computerised record/information systems including scanning and uploading documents on the schools MIS
- Produce lists/ information/ data as required e.g., student data
- Record attendance for students arriving late to school or liaise with the Attendance Officer to record students arriving late to school. This practise may vary across difference schools in the Trust
- Use School comms to monitor the messaging inbox and send messages to parents and staff
- Use the school’s parent pay system to provide parents with log-in information and answer queries where appropriate
- Respond to requests for support from colleagues within each School’s own operating procedures and contact the relevant member of SLT/staff on call to respond when support is requested e.g., first aid / SLT /pupil support rota
- Make telephone calls to parents to check attendance at parents’ evenings etc
- Undertake typing and word-processing and other IT based tasks such as printing and distributing letters
- Provide administrative and organisational support to all stakeholders as directed by the Administration /Office Manager
- Produce staff and contractor identification badges and maintain the Inventory logging and Net2 access control systems
- Assist in the sorting and distribution of incoming mail and the preparation and franking of outward mail.
- Maintain room bookings using outlook calendars and cross-checking new requests against school outlook calendar
- Maintain stock of administrative supplies

**General**
- Work collaboratively with a range of internal and external partners, demonstrating a positive ‘can do’ attitude and working as one team for the wider ‘team academy’
- Limited flexibility with working hours including assisting with after-school events and on occasions other commitments beyond the usual working day, recognising the variable nature of workloads and deadlines. It must also be noted that the Academy strongly recognises the fundamental importance of a private and family life, and of adequate rest and recreation.
- Meet regularly with the Office /Administration Manager

**Safer Recruitment Statement**

The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

**All staff employed by the Bishop Fraser Trust are expected to**:

- uphold and promote the Trust’s vision
- uphold and promote the Christian ethos of all schools in the Trust
- support and contribute to the achievement of all students academically and pastorally
- support and contribute to the Trust’s responsibility for safeguarding all st


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