Technical Specialist

3 weeks ago

London, United Kingdom Legal & General Investment Management Full time

Reference
- VN-25640Role Type
- PermanentLocation
- London or HoveSalary
- Dependent upon experienceClosing Date
- 11 May 2023Your role at a glance
- We are looking for an Technical Specialist to join us in either London or HoveYou'll play a key role in providing technical support and implementation of technical solutions to colleagues. You'll have a clear understanding of the services we provide and work closely with our the business to ensure the service provided is of the highest quality. In addition to this you will manage and support infrastructure, including the physical network (e.g., LANs/WANs, Storage) as well as servers and databases.

If you are looking for a role where you will be supported in your ongoing professional development with access to wide variety of Microsoft training courses then this could be the ideal opportunity for you

What you'll be doing
- Supporting and/or assuring the availability and performance of technical services by ensuring our suppliers and internal resources implement technical solutions as per agreed designs
- Contributing to incident, service request management, capacity, availability, problem, change and knowledge management activities within the team, to ensure the service is highly available and continually improved
- Ensuring all changes are technically reviewed and assessed, in line with L&G change management processes, and that the team represent the changes at the change approval board, in line with policy
- Actively identifying risks, ensuring they are appropriately logged and tracked at the appropriate forums, and taking appropriate action to mitigate or resolve in line with policy
- Providing support to major incidents as they occur, and manging subsequent activities needed to prevent re-occurrence via Problem Management, in line with company policy

What we're looking for
- Experience of the following tech;
- Azure Platform
- Microsoft 365
- Exchange online
- Exchange on prem / hybrid
- Exchange upgrade / migration
- Perimeter security
- Messaging security
- Active Directory
- Azure Active Directory
- Detailed experience of working in an IT services & multi-vendor environment
- Experience of running in-house services or managing outsourced suppliers
- Experience of operating in a regulated entity, with strong focus on delivering services in line with IT Service Management frameworks. This includes technical peer review of changes and support major incidents
- Implementing technical solutions, working with architecture to define system/service design in line with business requirements

**Benefits**:

- When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings.

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