Office & Bookings Administrator
5 months ago
**The Company**
The Installation Assurance Authority Commercial Services (formerly CIGA) have operated for over 27 years. As a Group of companies we employ over 50 full time staff and have supported installers and homeowners since 1995. We provide a quality assurance framework giving homeowners and stakeholders the confidence that insulation work is carried out to the highest standards.
“Right First Time” is fundamental to everything we do. Our values are:
- **Quality** - We will exemplify our Right First Time ethos and encourage our members to do the same
- **People first** - We will recognise that our people are our greatest resource and invest in both their development and mental/health and wellbeing
- **Innovation** - We will actively encourage innovation at all levels and be receptive to new ideas
**Administrations**:
- Answering telephones as first point of contact, dealing with queries or re-directing as appropriate.
- To support with incoming training enquires and managing course bookings including joining instructions and follow on communication
- Administrate the home building skills card when applicant cards aren’t automatically processed
- Booking retrofit assessment, pulse testing service and remediation appointments with homeowners and maintain the assessor calendars
- identifying company requirements and advising on specific testing and remediation services at a level of detail to support, and where applicable support the manager in general account management
- Maintaining filing systems (electronic).
- General administration support.
- Handling inbound and outbound post.
- Operate in a manner that is consistent with good Health and Safety practice and does not present hazards to others.
- Any other duties reasonably expected by your Line Manager
- Photocopying of documentation.
- Any other duties reasonably expected by your Line Manager
**Job Type**: Permanent
Pay: £22,500.00-£24,492.66 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Free parking
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
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