Spanish Speaking Helpdesk

2 weeks ago


NewarkonTrent, United Kingdom Naylor George Recruitment Full time

Spanish speaking Helpdesk / Customer Advisor

Great opportunity for confident and outgoing individual with strong customer service skills to join expanding organisation located in Newark.

As a Spanish speaking Helpdesk / Customer Advisor you will be using your fluent English and Spanish language skills to provide a first line of technical support to a wide range of business clients.

You will be responsible for logging and diagnosing incoming calls and, where possible, resolving technical faults / providing solutions over the phone and making decisions to escalate to a second line of technical support for further diagnosis / resolution.

First class communication skills essential to include a clear telephone manner and fluent English and Spanish.

NB - Hours of work: 06:00 - 22:00 on a rotating shift. You must be flexible to work any time in these hours

**Job Types**: Full-time, Permanent

**Salary**: £22,888.00 per year

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Spanish to a native level (required)

Work Location: In person



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