Sales Advisor
1 week ago
We are looking for a Sales Advisor for our fast paced busy client in the Denton area.
Working hours are Monday to Friday 8:30am till 5:00pm Friday
**Key Tasks**:
- Managing incoming and outgoing calls to high quality business standards.
- Working with own initiative to fully utilise available data to answer queries and resolve issues.
- Working to service delivery KPIs
- Dealing with customer enquiries on products, pricing, delivery schedules and more.
- Processing high volumes of orders accurately onto inhouse system.
- Ensuring customer adhere to agreed payment terms, including taking Credit Card payments verbally.
- General office administration with electronic filing.
- Multi-tasking, managing numerous time critical workloads.
- Working to fixed business deadlines.
- Working collaboratively with multiple departments to achieve acceptable customer outcomes
- Possess a passion for delivering excellent customer service
- Possess a passion for delivering excellent customer service
- Excellent telephone manner
- Experience of working in a fast-paced environment, meeting department KPIs
- Must be able to work as part of a team and use own initiative
- Good time keeping along with attention to detail are key
- Must show a willingness to learn about the business.
**Work experience/educational requirements**:
**Essential**
- Experience of working in a similar role
- IT literate in Microsoft
- Educated to a GCSE standard
**Desirable**
- A ‘Level/NVQ in Business studies or equivalent
- Experience of using a CRM system
**Job Types**: Full-time, Permanent
**Salary**: Up to £24,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Denton, Greater Manchester: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Sales: 1 year (preferred)
Work Location: In person
Reference ID: Sales Advisor
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