Service Leader X2

4 weeks ago

Croydon, United Kingdom Croydon Council Full time

We are seeking highly motivated individuals with the skills, knowledge, and aptitude to lead, champion and deliver outstanding service support within Children’s Social Care.

Experienced in Children’s Social Care business administration you will bring your energy, drive, and leadership to create a flexible, agile, and improving support service that will free up practitioners and managers from administrative functions where direct time with Children, Young People and Families comes first.

We are looking for Service Leaders to head up service support in the practice areas of Children Looked After and Care Experienced Young People and a 0.5 FTE Service Leader for our Systemic Clinical Service and Workforce Development Team.

Your creativity, innovation and collaboration will enable effective implementation of best practice and service standards with an ability to build and sustain effective working relationships within the practice system and across the partnership.

If you care about making a difference and have the emotional resilience and ability to motivate others to see everyday demands and challenges as opportunities for continuous improvement that positively impacts the lives of Croydon’s Children, Young People and Families, we would love to hear from you

Benefits of Working with Us
- A pension scheme with an average employer contribution of 20%
- Up to 31 days’ annual leave in addition to Bank Holidays
- Investment into your staff well-being

Why Join Us
- The ethos at Croydon is very much about working together to make positive change
- You will join an established team who can help you settle in and offer their expertise
- You will have the support of colleagues within service support services and colleagues in the wider practice system.

About You

We are looking for a confident individual, who also has:

- Knowledge of common service support systems used throughout the council.
- Good knowledge and understanding of the customers’ service support requirements.
- Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment. Delivering customer service expertise
- Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.

A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.

Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.

1 full time 36hrs per week & 1 part time 18hrs per week both permanent

Closing date Sunday 13 August July at 11:59pm

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

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