Resource Scheduler

6 months ago

Maidenhead, United Kingdom Intelligent Data Collection Full time

Intelligent Data, a prominent survey, data capture, and processing company established in 2007, is a leader in providing transport survey data across the UK market.

We are a dynamic and growing business with ambitious visions, operating in a specialised market where individuals can swiftly make a substantial impact. We are on the lookout for individuals who aspire to contribute to our enduring success, taking ownership of their roles within our organisation.

Operating in a relaxed and supportive work environment, we foster collaboration and enjoyment in our workspace. Our workplace features an open office plan, hybrid work options where feasible, enjoyable social events throughout the year, and the chance to engage in projects that contribute to environmental improvements.

Joining our exceptionally talented team requires individuals who are not only passionate about their work but also possess the drive to instigate innovation and bring about change.

**The Role**:
Are you a dynamic and organised team player? Are you experienced in work planning and scheduling processes within a busy operations environment? If so, this could be the perfect opportunity for you. We are currently on the lookout for a Senior Resource Scheduler to join our Site Operations Team in our Maidenhead office. In this role, you will be responsible for maximising the planning and organisation of site order fulfilment across the UK, embodying our core values of prioritising customer needs, taking ownership of your responsibilities with accountability, and fostering a culture of continuous learning and exploration.

Reporting to the Site Operations Manager, the Senior Resource Scheduler will be efficient and effective in productivity planning and scheduling of our site technicians in a cost-effective manner, ensuring client requirements are met. With a focus on safety and open communication, the Resource Scheduler will use fleet routing software and logístical planning techniques to ensure the efficient deployment of survey equipment across all active regional zones.

**Your Responsibilities Will Include**:

- Efficient route management and planning to maximise technician utilisation.
- Scheduling and communication of shift organization and technician deployment across regions.
- Assignment and management of equipment requirements in line with our low-cost model KPIs.
- Implementation of controls for maximising safety related to shift and driving times.
- Continuous improvement of systems and processes related to logístical planning for site delivery.

**Requirements**:

- Demonstrated accountability in previous roles, showcasing ownership and commitment to delivering results with integrity and excellence.
- Previous experience in work planning and scheduling processes, displaying commercial acumen in optimising resource utilisation while placing a strong emphasis on prioritising customer needs.
- Proven high-level planning and critical thinking skills, with the ability to work under pressure.
- Strong organisational skills and the ability to prioritise effectively, ensuring a customer-first approach in all operational aspects.
- Analytical skills with high attention to detail, coupled with a curious mindset to foster continuous improvement and innovation.
- Experience using fleet management software; previous experience with Optimoroute or similar is beneficial.
- Good geographical knowledge.
- High-level Microsoft Excel skills.
- Excellent written and verbal communication skills, promoting open communication and a customer-centric mindset.
- Ability to work collaboratively as part of a team, contributing to the organisation's commercial success while embodying the values of accountability, customer-first orientation, and curiosity.

**What we offer**:

- Competitive salary up to £38k per annum, plus workplace pension.
- 20 days holiday (increasing by one day per year after 3 years of service, up to a maximum of 5 additional days), plus bank holidays.
- Discretionary leave between Christmas and New Year.
- Discretionary Birthday leave if it falls on a weekday.
- Additional two days of holiday per calendar year for regular volunteering with a registered charity.
- ‘Bike to Work’ Scheme
- Our commitment to equality and diversity is reflected in our inclusive culture, actively valuing differences and recognising the contributions of individuals from diverse backgrounds and experiences. We aspire to build and sustain a workforce that mirrors the communities we serve._

**Job Types**: Full-time, Permanent

Pay: £33,000.00-£38,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Maidenhead: reliably commute or plan to relocate before starting work (required)

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