Customer Support Administrator
6 days ago
Our client, a highly successful organisation in the Software industry is looking for a bright individual with 1 years + experience working in a customer support/technical support role to join their rapidly growing team. The role offers an extensive rangeof company benefits, including flexible and hybrid working, bonus and much more.
You will be responsible for the operational support tasks which underpin the software to ensure client accounts work in a manner which meets their objectives. Working in a fast-paced company, you'll need the ability to learn quickly and have the self-motivationand determination it takes to succeed in a rapidly evolving market.
**Responsibilities**:
- Managing the maintenance tasks associated with account excellence
- Resource scheduling to support scheduled maintenance tasks
- Highlight and help to resolve deviations from scope related to maintenance tasks
- Liaising with leads from other departments to ensure maintenance queries are resolved
- Assist with maintenance status tracking and reporting
- Action small change requests via ACE which do not require resource planning
- Produce timing plans in conjunction with resourcing managers and other key stakeholders
- Validate accuracy of customer accounts and ensure existing quality checks are followed
- Recommend and introduce process improvements
**Key Requirements**:
- 1+ years of experience in a technical support role
- Strong customer orientation, ability to manage complex and conflicting requirements
- Strong communication and interpersonal skills
- Excellent organisation, problem-solving and prioritisation skills
- Prior experience at a technology / software company a plus
Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for apermanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).
-
Sales Support Administrator
4 days ago
Maidenhead, United Kingdom Reed Business Support Full time**Role - Sales Support Administrator/Customer Service Advisor** **Salary - up to £30,000 DOE** **Parking - free onsite** **Location - Maidenhead/Hybrid - working Mondays and Fridays from home** My client, based in Maidenhead, is looking for a passionate Customer Service Advisor or Sales Support Administrator to join their rapidly expanding team. This is...
-
Customer Service Administrator
2 days ago
Maidenhead, United Kingdom Reed Business Support Full time12 Month Fixed Term Contract Are you skilled at managing enquiries and providing excellent customer service? If so, please continue reading! My client, a recognised leader in their field, is looking for a self-motivated Customer Service Administrator to join their growing office which is based in central Maidenhead. This role is a permanent role working...
-
Administrative Support Specialist
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Hays Business Support Full timeAdministrative Support Specialist Job Overview:We are seeking an experienced Administrative Support Specialist to join our team at Hays Business Support. The successful candidate will be responsible for providing comprehensive administrative support to legal professionals in a rural office setting.About the Role:This is an exciting opportunity to work in a...
-
Customer Support
4 days ago
Maidenhead, United Kingdom Marc Daniels Full timeA well-known, multinational company based in Maidenhead are looking for a Customer Support / Sales Support Administratorto join a friendly team. If you have administration experience, dealing with businesses and experience processing orders, this role would be perfect for you. This role offers hybrid working (2 days per week working from home). **Tasks &...
-
Customer Service Administrator
6 days ago
Maidenhead, United Kingdom Sheridan Ward Recruitment Services Full time**Customer Service Administrator** **Exciting Opportunity!!** Sheridan Ward is delighted to be recruiting for a well-established company based in Maidenhead. My client is looking for a Customer Service Administrator to join their fast paced and busy team!! Are you able to be a great support to a hard-working team? Are you able to establish and grow...
-
Customer Service Administrator
4 days ago
Maidenhead, United Kingdom Sheridan Ward Recruitment Services Full time**Customer Service Administrator** **Exciting Opportunity!!** Sheridan Ward is delighted to be recruiting for a well-established company based in Maidenhead. My client is looking for a Customer Service Administrator to join their fast paced and busy team!! Are you able to be a great support to a hard-working team? Are you able to establish and grow...
-
Customer Service Administrator
4 days ago
Maidenhead, United Kingdom Sheridan Ward Recruitment Services Full timeCustomer Service Administrator We have an exciting opportunity based in Slough with a company that is growing. They are a leading company within their industry, and they are looking for a Customer Service Administrator to come in and join their team! Duties for a Customer Service Administrator include: - Answer all incoming calls to the business within...
-
Customer Service Administrator
6 days ago
Maidenhead, United Kingdom The Chartered Institute of Marketing Full time**Customer Service Administrator** CIM is seeking a collaborative and efficient Administrator to join our Studying Membership team. This role is known internally as the Studying Membership Administrator. * About the role* * Working hours: *35 hours per week **Location**:Cookham, Maidenhead, Berkshire - Due to the current government guidelines this role is...
-
Operational Support Specialist
3 weeks ago
Maidenhead, United Kingdom Unified Support Ltd Full timeAbout the RoleThis is an exciting opportunity to join Unified Support Ltd as an Operational Support Specialist. The successful candidate will provide high-quality operational support to customers and internal business functions, ensuring seamless project delivery and exceeding customer expectations.Your key responsibilities will include managing small...
-
Customer Support Administrator
2 days ago
Maidenhead, United Kingdom Bucks and Berks Recruitment Full timeOur client, a highly successful organisation in the Software industry is looking for a bright individual with 1 years + experience working in a customer support/technical support role to join their rapidly growing team. The role offers an extensive rangeof company benefits, including flexible and hybrid working, bonus and much more. You will be responsible...
-
HR Administrator
2 days ago
Maidenhead, United Kingdom Reed Business Support Full timeMy client is looking for a Spanish speaking HR Administrator to join their team on a permanent basis starting ASAP. Location - This role is hybrid with 2 days a week in the Bracknell office. Salary - up to £29,900 DOE + Reed Benefits + holiday pay Essential Criteria: - Fluent in Spanish and English - HR Administration experience If you have HR...
-
Rural Office Administrator
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Hays Business Support Full timeRural Office Administrator Job Description:Hays Business Support is seeking an experienced Rural Office Administrator to join our team. The successful candidate will be responsible for providing administrative support to legal professionals in a rural office setting.About the Role:This is an exciting opportunity to work in a dynamic environment where you...
-
AV Project Support Specialist
6 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom Unified Support Ltd Full timeJob OverviewWe are seeking a highly skilled Multimedia Operations Coordinator to join our team at Unified Support Ltd in Maidenhead. As a Multimedia Operations Coordinator, you will be responsible for providing high-quality operational support to customers and internal business functions.The ideal candidate will have strong organisational/administrative...
-
Commercial Administrator
4 days ago
Maidenhead, United Kingdom Reed Business Support Full time**Permanent Role - Maidenhead** **£25,000 - £28,000** **Monday - Thursday: 9 am to 5:30 pm** **Friday: 9 am to 5 pm** **My client, based in Maidenhead, are looking for a Commercial Administrator to join their busy team, the company promote from within, so once you know your role and become and expert, there will be other opportunities potentially in...
-
Workflow Administrator
3 weeks ago
Maidenhead, United Kingdom Seiko Uk Limited Full timeJob Description We are seeking a dedicated and enthusiastic Workflow Administrator to join the Workflow & Components team within our busy Customer Service Department.The priorities of this role are stock and inventory management , duties will include parts allocation, customer service, administration, inventory, and workflow support.You will work as part of...
-
Workflow Administrator
3 weeks ago
Maidenhead, United Kingdom Seiko UK Limited Full timeJob DescriptionWe are seeking a dedicated and enthusiastic Workflow Administrator to join the Workflow & Components team within our busy Customer Service Department. The priorities of this role are stock and inventory management , duties will include parts allocation, customer service, administration, inventory, and workflow support.You will work as part of...
-
Sales Order Administrator
6 days ago
Maidenhead, United Kingdom Reed Business Support Full time**Located in the outskirts of Maidenhead** **Up to £23,000 DOE** **Monday - Thursday: 9 am to 5:30 pm** **Friday: 9 am to 5 pm** Would you like to work as a sales order administrator for a large company that encourages progression from within? Do you have experience in an administration-related role? Or are there some elements of administration within...
-
Sales Order Administrator
4 days ago
Maidenhead, United Kingdom Reed Business Support Full time**Located on the outskirts of Maidenhead** **£22,000 - £25,000** **Monday - Thursday: 9 am to 5:30 pm** **Friday: 9 am to 5 pm** Would you like to work as a sales order administrator for a large company that encourages progression from within? Do you have experience in an administration-related role? Or are there some elements of administration...
-
Administrative Assistant with Customer Focus
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Chiltern Recruitment Ltd Full timeWe are looking for an experienced administrator who is confident on the telephone and has strong customer service skills. The ideal candidate will be a team player, able to multitask, and have good general administration experience.
-
Supply Chain Administrator
2 days ago
Maidenhead, United Kingdom Reed Business Support Full timeWe are currently recruiting for a Supply Chain Administrator on behalf of a returning client Overall Role Objective: To ensure a best in class standardise service is delivered, adhering to the Supply Chain principles and continuity of supply in line with the Capita Procurement Standard and supply chain network. Duties & Responsibilities: - Work positively...