Trainee Vehicle Damage Assessor

**TRAINEE VEHICLE DAMAGE ASSESSOR**

**The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We** **pride ourselves on providing a quality service which has resulted in our success and growth.**

**As a recognised industry leader, The Vella Group currently operate 11 sites with ambition to grow ever further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry**

**CORE DUTIES AND RESPONSIBILITIES**:

- Assist the Vehicle Damage Assessor in creating accurate repair assessments and learn from them.
- To become familiar with the Work Provider contracts
- To develop and maintain positive working relationships with Work Providers and develop the ability to negotiate with engineers in a professional manner to achieve the best possible result
- To liaise with Customers and keep them fully updated with regards to estimate creation and any subsequent changes in a professional and friendly manner
- To attend training as required by your role to allow you to develop and maintain the necessary skills to create accurate repair estimates following recognized methodology ensuring them to be fair and reasonable
- To attend training as required by your role to allow you to develop and maintain the ability to keep up to date with developments in structural, electric and safety related technologies
- To ensure accurate notes are entered within the management systems to record all events within your control or that have been brought to your attention in relation to the claim or claim progression
- Be able and willing to assist with the customer service and parts departments of the site.
- Ensure administration is completed accurately and in a timely manner
- Pro-active in identifying areas of improvement for the Company and its processes.

**ABOUT YOU**:

- Willing to learn and progress.
- Be able to follow processes.
- Computer literate.
- Able to work as a team and have excellent communication skills.
- Have great organizational skills and be effective with time management.
- Be flexible and adaptable to change.
- Be customer focused.
- Have a valid driving license.

**BENEFITS**:

- 25 days holiday plus bank holidays
- Internal and external training
- Pension scheme and death in service insurance
- Enhanced maternity and paternity pay
- Perkbox - Access to hundreds of exclusive discounts and rewards
- MediCash - Free healthcare scheme
- Childcare vouchers or workplace nursery benefit
- Free parking
- Uniform for your role

**Benefits**:

- Childcare
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person