Resource Administrator

4 weeks ago


StainesuponThames, United Kingdom ATA Full time

**Resource Administrator - £25,000 to £30,000 - Staines**

We are working with a leading technology business, who provide services across multiple client partnerships globally.

Our immediate requirement is for an experienced Administrator to be a key part of the Service team,taking full responsibility for providing administrative support to the Facilities Management team and other related departments when required.

**Key Responsibilities**

Holiday Administration
- Processing requests and providing confirmation of approvals
- Provide updates to HR
- Coordinating appropriate backfill for Holiday and sickness cover for FM teams
- Administration of purchase orders for third party support (Locums) where required for site cover
- Administer the resource diary to manage resource allocation, for employed and locum staff
- Coordinating the Christmas holiday rota to ensure sufficient resource and cover is coordinated

Primary responsibility for the administration of the FM mailbox, to cover the main topics of:

- Holiday Requests and queries
- Overtime submissions and queries
- Expense submissions and queries
- FM Customer Service feedback & recording in CRM
- FM Training documentation & recording in CRM
- Locum coordination

Coordination
- Book and administer in CRM site visits for FM support staff to ensure we have appropriate contact and documented records with all applicable FM sites.
- Administer the approval database in CRM for which engineers are preferred / allowed or banned from which site.

Ad hoc service resource requests
- Administer and support ad hoc additional resource requests, to cover additional onsite cover, out of hours & weekend cover / event support.

**Desirable skills**
- Previous experience in a fast paced admin role is essential.
- Proficient with office 365

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Staines-upon-Thames, Surrey: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person


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