Hospital Receptionist

3 weeks ago

Norwich, United Kingdom Oakleaf Recruitment Full time

**Job Title**: Receptionist

**Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET

**Rate of Pay**: £11 per hour ( £22,880 Per Year)

**Hours of Work**: 40 hrs a week, permanent role

**Shift pattern**: Two week rota:
Week 1 Mon/Tue & Sat/Sun

Week 2 Wed/Thur/Fri 7.30am-8pm

**Working as a Receptionist at Southern Hill Hospital your duties will include the following**:

- To respond to customer enquiries in a friendly and effective manner, making sure manual and electronic records are maintained.
- Maintain accurate and complete records for residents and staff members confidentially in line with the company’s policies and procedures.
- Dealing with telephone calls effectively from staff, doctors, social workers, family members and other professionals.
- Liaising with head office staff accordingly.
- Maintain an awareness of the Health and Safety requirements.
- Maintain client and business confidentiality at all times
- Continual Personal Development to develop oneself and the role.
- In addition to these tasks, employees may at times be asked to carry out other reasonable duties as required by the service.

**Service Information**:
Southern Hill Hospital has 44 mental health beds across four units, as well as a 5 bed Psychiatric Intensive Care Unit (PICU). The Hospital is able to offer a 24 hour acute admission within a safe and secure environment.

**Personal Specification:

- **
- Knowledge/Experience of MS Word, MS Excel and MS Outlook
- Ability to competently use the internet
- Approachable and presentable
- Excellent telephone manner
- Strong administration skills including numeracy and literacy
- Willingness to help and go the extra mile
- Excellent communication skills
- 1 years experience as a Receptionist

Oakleaf Recruitment are the In-House Recruitment Team for a growing group of Services and Hospitals across the UK.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Receptionist

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