System Support Officer

6 months ago


Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

To assist in the day-to-day administration of the Diagnostic Systems and Clinical Systems, including delivery of user training for all levels of staff. To provide standard and ad-hoc information as required. Provide day to day administration of the Diagnostic Systems and Clinical Systems. To maintain the content and quality of information within the Diagnostic Systems Information Systems (RIS), Picture Archive and Communication System (PACS), Philips ISCV, Endosoft and the Clinical System Information Systems Careflow, Nervcentre, Badger and Emis.

Deliver training across multiple systems and to be configure new user accounts ensuring appropriate levels of access and functionality are observed. To assist in the preparation of documentation and training guides. Act as first line support for system users providing advice and guidance, resolving software problems where possible. To produce of a wide range of timely, verified information to meet ad-hoc requirements.

To ensure scheduled and unscheduled work is coordinated effectively to completion within time scale. Ensure through appropriate validation and audit procedures that information produced is based on accurate, timely and comprehensive data collection. Act upon own initiative with regards to issues/problems/trends relating to the day-to-day administration of the systems Assist with the ongoing specification and implementation of systems within Radiology.


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