Administrative Assistant
4 months ago
**JOB DESCRIPTION**
**JOB TITLE: ADMINSTRATIVE ASSISTANT - FULL TIME**
**REPORTS TO: PRACTICE MANAGER**
**HOURS: 37.5 HOURS A WEEK **(Includes alternate Saturdays 8.50am - 1.50pm (time off during the week). Possible home working during the week.
**RATE OF PAY: £24,375 PA (£12.50 AN HOUR)**
**Job Summary**:
**Job responsibilities**:
- Provide administrative support to members of the practice team in the following areas:
- Answer telephone calls for bookings and enquiries
- Ensure total familiarity with all appointment systems
- Book appointments and follow up appointments ensuring sufficient information is recorded to enable retrieval of the medical record
- Monitor administrative requests sent by Practitioners on the system
- Arrange refunds/partial refunds
- Send out referral letters as appropriate
- Send Mailshots and Marketing materials
**Management of Reception Duties**
- Check Consulting Room is clean and tidy and prepared for clinic (iPad charged and in room)
- Answer the door entry phone to patients
- Show patients to a seat and advise the practitioner will call them when ready
- Ensure appointment system accurately reflects the arrival of patients
- Provide Practitioner with a printed clinic list
- Take any additional payment from patient if needed (appointments are paid prior)
- Make follow up appointment if required
- Escort patient out of the building
**Confidentiality**
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
**Health & Safety**
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Demonstrate due regard for safeguarding and promoting the welfare of children.
**Equality and Diversity**
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
**Personal/Professional Development**
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
**Quality**
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the tea
-
Administrative Assistant
2 weeks ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeAdministrative Assistant OpportunityWe are seeking an experienced Administrative Assistant to join our team at Wild Recruitment in Portsmouth. As an Administrative Assistant, you will provide administrative support to the team, ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to the team, including data entry,...
-
Administrative Assistant
2 weeks ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeAdministrative Assistant OpportunityWe are seeking an experienced Administrative Assistant to join our team at Wild Recruitment in Portsmouth. As an Administrative Assistant, you will provide administrative support to the team, ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to the team, including data entry,...
-
Administrative Assistant
3 weeks ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeWe are seeking an experienced Administrative Assistant to join our team at Wild Recruitment. As an Administrative Assistant, you will provide administrative support to our clients and play a key role in the success of our business.Key Responsibilities:Provide administrative support to the team, including data entry, filing, and other administrative...
-
Administrative Assistant
3 weeks ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeWe are seeking an experienced Administrative Assistant to join our team at Wild Recruitment. As an Administrative Assistant, you will provide administrative support to our clients and play a key role in the success of our business.Key Responsibilities:Provide administrative support to the team, including data entry, filing, and other administrative...
-
Administrative Assistant
3 weeks ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeJob Summary:We are seeking an experienced Administrative Assistant to join our team at Wild Recruitment. As an Administrative Assistant, you will provide administrative support to our clients, ensuring the smooth operation of their day-to-day activities.Key Responsibilities:Provide administrative support to the team, including data entry, document...
-
Administrative Assistant
3 weeks ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeJob Summary:We are seeking an experienced Administrative Assistant to join our team at Wild Recruitment. As an Administrative Assistant, you will provide administrative support to our clients, ensuring the smooth operation of their day-to-day activities.Key Responsibilities:Provide administrative support to the team, including data entry, document...
-
Administrative Assistant
4 days ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeAdministrative Assistant OpportunityDynamite Recruitment Solutions Ltd is working in partnership with a well-established facilities and maintenance business to find an experienced Administrative Assistant to join their materials team.Key Responsibilities:Assist the Materials Manager in managing day-to-day deliveries and collections of materials and equipment...
-
Administrative Assistant
4 days ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeAdministrative Assistant OpportunityDynamite Recruitment Solutions Ltd is working in partnership with a well-established facilities and maintenance business to find an experienced Administrative Assistant to join their materials team.Key Responsibilities:Assist the Materials Manager in managing day-to-day deliveries and collections of materials and equipment...
-
Administrative Assistant
3 weeks ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeWe are seeking an experienced Administrative Assistant to join our team at Wild Recruitment. As an Administrative Assistant, you will provide administrative support to our clients and play a key role in the success of our business.Key Responsibilities:Provide administrative support to the team, including data entry, email management, and document...
-
Administrative Assistant
3 weeks ago
Portsmouth, Portsmouth, United Kingdom wild recruitment Full timeWe are seeking an experienced Administrative Assistant to join our team at Wild Recruitment. As an Administrative Assistant, you will provide administrative support to our clients and play a key role in the success of our business.Key Responsibilities:Provide administrative support to the team, including data entry, email management, and document...
-
Administrative Assistant
4 days ago
Portsmouth, Portsmouth, United Kingdom Releasing Potential Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Clerk to join our team at Releasing Potential. The successful candidate will provide administrative support to our Head of Administration and assist with clerking responsibilities at trustee and governor meetings.Key ResponsibilitiesProvide administrative support to the Head of...
-
Administrative Assistant
4 days ago
Portsmouth, Portsmouth, United Kingdom Releasing Potential Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Clerk to join our team at Releasing Potential. The successful candidate will provide administrative support to our Head of Administration and assist with clerking responsibilities at trustee and governor meetings.Key ResponsibilitiesProvide administrative support to the Head of...
-
Administrative Assistant
1 week ago
Portsmouth, Portsmouth, United Kingdom Tate Southampton Full timeAdministrator RoleWe are seeking a highly organized and detail-oriented Administrator to join our team at Tate Southampton. As an Administrator, you will play a vital part in ensuring the seamless preparation, submission, and administration of bids, and supporting the manager with a real impact on their exciting projects.Key Responsibilities:Support the Bid...
-
Administrative Assistant
1 week ago
Portsmouth, Portsmouth, United Kingdom Tate Southampton Full timeAdministrator RoleWe are seeking a highly organized and detail-oriented Administrator to join our team at Tate Southampton. As an Administrator, you will play a vital part in ensuring the seamless preparation, submission, and administration of bids, and supporting the manager with a real impact on their exciting projects.Key Responsibilities:Support the Bid...
-
Administrative Assistant
6 hours ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeDynamite Recruitment Solutions Ltd is seeking an experienced Administrator to join their team in Portsmouth. As an Administrator, you will be responsible for supporting a busy operations administration team, liaising with internal departments to resolve customer enquiries, processing information with high detail, and maintaining email enquiries. The ideal...
-
Administrative Assistant
2 hours ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeDynamite Recruitment Solutions Ltd is seeking an experienced Administrator to join their team in Portsmouth. As an Administrator, you will be responsible for supporting a busy operations administration team, liaising with internal departments to resolve customer enquiries, processing information with high detail, and maintaining email enquiries. The ideal...
-
Administrative Assistant
2 weeks ago
Portsmouth, Portsmouth, United Kingdom EQUAL RESOURCING LIMITED Full timeAdministrative Support RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role will provide administrative assistance to our Project Teams, ensuring the smooth operation of our office and supporting the delivery of our services.Key Responsibilities:Assist with the administration...
-
Administrative Assistant
2 weeks ago
Portsmouth, Portsmouth, United Kingdom EQUAL RESOURCING LIMITED Full timeAdministrative Support RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role will provide administrative assistance to our Project Teams, ensuring the smooth operation of our office and supporting the delivery of our services.Key Responsibilities:Assist with the administration...
-
Administrative Assistant
1 week ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeAdministrative Role ==================== We are seeking an experienced Administrator to join our client's busy operations administration team in Portsmouth. As an Administrator, you will be responsible for supporting the team with customer enquiries, processing information onto the internal system, and maintaining email enquiries. Key...
-
Administrative Assistant
1 week ago
Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full timeAdministrative Role ==================== We are seeking an experienced Administrator to join our client's busy operations administration team in Portsmouth. As an Administrator, you will be responsible for supporting the team with customer enquiries, processing information onto the internal system, and maintaining email enquiries. Key...
