Client Care Assistant
5 months ago
**Remuneration**
National Minimum Wage
**The Opportunity**
We are seeking a part time Client Care Assistant to join our Northgate practice for 20 hours a week.. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
20 hours a week 9.30 to 2.30
**Key Benefits**
- Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person should you feel you need support.
- 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
- An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.
**Role Accountabilities**
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other - we really want to make a positive difference through every interaction we have.
In this role you will:
- Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
- Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
- Ensure appointment slots are available for clients to book online.
- Carry out reception duties, greeting clients on arrival, and updating records.
- Process any repeat prescription order requests.
- Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
- Ensure online practice information is up to date, with accurate opening hours and current colleagues.
**Your Skills and Experience**
- Excellent client facing and reception skills.
- Experience of working as part of a team and building positive working relationships.
- Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
- Able to prioritise a range of tasks and own workload.
- Good numeracy skills, with the ability to manage payments and cash up.
- Experience in using online appointment booking systems.
- Administration skills and experience
- Trustworthy and responsible
Desirable:
- Previous veterinary receptionist experience.
- Social media/website content management.
**About Us**
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Job Reference: FR05172
-
Client Care Assistant
5 months ago
Northgate, United Kingdom Medivet Group Ltd Full time**Remuneration** National Minimum Wage **The Opportunity** We are seeking a part time Client Care Assistant to join our Northgate practice for 20 h ours a week.. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants. We believe in exceptional care for both our patients and client. As a Client Care Assistant,...
-
Client Relationship Administrator
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeOur Key Accounts Customer Services team are the heart of People’s Partnership, making sure our Key Clients receive excellent service and technical support. You will provide tailored responses to meet the needs of our Key Employers and customers, throughout the life of their relationship with us. You’ll support our key employers and work with our...
-
Receptionist / Office Assistant
1 month ago
Northgate, West Sussex, United Kingdom CV-Library Full timeMy Client is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guildford, Horsham and Hassocks, they provide a comprehensive range of commercial, dispute resolution and litigation, employment, cyber security and cyber-crime, corporate, intellectual property, real estate and technology, media and telecoms advice to...
-
Van Driver Position
4 weeks ago
Northgate, West Sussex, United Kingdom TRC Yorkshire Full timeJob Summary:We are seeking a dedicated Van Driver to join our team in the Gatwick area. The successful candidate will be responsible for safely and efficiently operating a company van to deliver and collect parcels from the client's Parcelshop and Smart Locker network.Key Responsibilities:* Safely load and unload vehicles with packages.* Follow established...
-
Warehouse Operations Manager
4 weeks ago
Northgate, West Sussex, United Kingdom AO Full timeAbout The RoleWe are seeking a highly motivated and experienced Warehouse Team Leader Nights to join our team in Crawley. As a key member of our night shift team, you will play a crucial role in leading and coaching our operatives, contributing to the success of our night operations.Key Responsibilities:Support the Night Shift Supervisor and lead the team in...
-
Information Services
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeThe firm DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber...
-
Information Services
1 day ago
Northgate, West Sussex, United Kingdom DMH Stallard LLP Full timeThe firmDMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber...
-
Float Reception
1 month ago
Northgate, West Sussex, United Kingdom CV-Library Full timeThe firm DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber...
-
Marketing and Digital Assistant
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeThe firm DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber...
-
Marketing & Digital Assistant
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeA leading Law firm based in Crawley is seeking a dynamic Marketing and Digital Assistant to join our thriving marketing and business development team. This position is ideal for recent graduates, motivated A-level leavers, or current Marketing Administrators eager to advance their careers. In this multifaceted role, you'll immerse yourself in various...
-
Van Driver
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeThe Recruitment Crowd is currently recruiting on behalf of our well-known and industry-leading client based in the Gatwick area. We are looking for several dedicated van drivers to join the team. *Please note that drivers MUST be available to work Saturday within their availability* Hours: 5-6 days per week (weekends included), from 9am starts Pay...
-
Van Driver
4 weeks ago
Northgate, West Sussex, United Kingdom TRC Yorkshire Full timeThe Recruitment Crowd is currently recruiting on behalf of our well-known and industry-leading client based in the Gatwick area. We are looking for several dedicated van drivers to join the team.*Please note that drivers MUST be available to work Saturday within their availability*Hours: 5-6 days per week (weekends included), from 9am startsPay Rate:£13.07...
-
Senior Veterinary Specialist
2 days ago
Northgate, Lincolnshire , UK, United Kingdom GLG Vets Full timeRole OverviewWe are seeking a highly skilled and dedicated Veterinary Surgeon to join our team at GLG Vets in Northgate. This position offers an exciting opportunity for individuals who are passionate about delivering high-quality veterinary care and enjoy working in a dynamic and supportive environment.Key Responsibilities:To provide exceptional veterinary...
-
Warehouse Team Leader Nights
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeAbout The Role Join our Night shift team in Crawley as a Warehouse Team Leader Nights and make a significant impact by utilising your experience to enhance our current team. You will play a crucial role in leading and coaching our operatives alongside the Night Shift Supervisors, contributing to the success of out Nights Operation. In return we...
-
Hgv Class 1 Driver
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeThe Recruitment Crowd are currently recruiting on behalf of our well known and industry-leading client based in the Crawley area. We are looking for multiple HGV Class 1 Drivers (CAT C&E) to join the team. Hours: Afters or nights. up to 5/6 shifts a week (weekends included). Afters start from 3pm and night shifts start between 10pm and 1am (10 hour shifts...
-
Hgv Class 2 Driver
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeThe Recruitment Crowd are currently recruiting on behalf of our well known and industry-leading client based in the Crawley area. We are looking for multiple HGV Class 2 Drivers (CAT C) to join the team. Hours: Afters or nights. up to 5/6 shifts a week (weekends included). Afters start from 3pm and night shifts start between 10pm and 1am (10 hour shifts...
-
Hgv Class 1 Driver
4 weeks ago
Northgate, West Sussex, United Kingdom TRC Yorkshire Full timeThe Recruitment Crowd are currently recruiting on behalf of our well known and industry-leading client based in the Crawley area. We are looking for multiple HGV Class 1 Drivers (CAT C&E) to join the team.Hours: Afters or nights. up to 5/6 shifts a week (weekends included).Afters start from 3pm and night shifts start between 10pm and 1am (10 hour shifts...
-
Hgv Class 2 Driver
4 weeks ago
Northgate, West Sussex, United Kingdom TRC Yorkshire Full timeThe Recruitment Crowd are currently recruiting on behalf of our well known and industry-leading client based in the Crawley area. We are looking for multiple HGV Class 2 Drivers (CAT C) to join the team.Hours: Afters or nights. up to 5/6 shifts a week (weekends included).Afters start from 3pm and night shifts start between 10pm and 1am (10 hour shifts...
-
IT Support Supervisor
2 months ago
Northgate, West Sussex, United Kingdom CV-Library Full timeThe firm DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber...
-
IT Support Supervisor
4 weeks ago
Northgate, West Sussex, United Kingdom DMH Stallard LLP Full timeThe firmDMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber...