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Care Administrator

1 month ago

Runcorn, United Kingdom Bridgewater Home Care - Halton Full time

**Join the Bridgewater family**

We have an exciting opportunity for an energetic **Care Administrator** in **Halton**

You will be responsible for performing a variety of clerical and administrative duties to support the smooth running of the franchise office. The Care Administrator is expected to answer the phones, complete administrative duties, handle service enquiries and support other staff members with clerical tasks.

You will benefit from the support of the Directors and the Bridgewater Home Care Halton office team whilst having the opportunity to grow and develop your career path while ensuring that we provide high quality care services from simple companionship to complex care and live-in care

What we are looking for is someone who is great with people, loves to find solutions to problems and can turn any frown upside down

Our team are incredibly important to us. Bridgewater Home Care have been awarded as the Employer of the Year, won the award for the Best Employer in Care, won the **Care Trainer of the Year award** and many more. We recognise the importance of treating our staff well. We achieved a **98% employee satisfaction** score from a Smith + Henderson independent survey, a fantastic achievement

**Your responsibilities will involve**:

- Handle office responsibilities to allow consistent full time networking effort.
- Answer each incoming call in a friendly, professional and knowledgeable manner.
- Assist with administrative aspects of the recruiting process of new Care Specialists.
- Assist with new client inquiries and schedule care consultations.
- Maintain accurate records of new and existing Care Specialists.
- Provide general administrative duties as required to support the business.
- Be able to provide support to Care Coordinator as required.
- Participate in quarterly Care Specialist meetings.

**You will gain a variety of excellent benefits, including**:

- Competitive pay
- Continued professional development
- Being part of a supportive and friendly network
- Regular 1-1 Meetings with the Directors
- Progression opportunities
- Good work life balance
- Being a part of a professional and fun work environment

Bridgewater Home Care in Halton was established by a family’s own personal experiences of finding difficulties sourcing quality care services. We are driven by the passion that we can positively transform a person’s life. We offer a recommended minimum of 1-hour visits as the people we support are at the centre of the high-quality care we provide. We do not offer short 15-minute visits; this affords the opportunity to build a lasting relationship with our clients.

Salary is dependent on experience and achieving growth projections.

**Job Types**: Full-time, Part-time, Apprenticeship

**Salary**: £20,500.00-£21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Health & Social Care: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: One location

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