Customer Assistant

3 weeks ago


Crewe, United Kingdom M&S Full time

**All the details**

**Work Pattern**:
**Week one**:
**Monday 1500-2130**
**Wednesday 1000-1630**
**Saturday 1000-1630**

**Week two**:
**Tuesday 1000-1630**
**Wednesday 1000-1630**
**Thursday 1000-1630**

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



  • Crewe, United Kingdom Sterling Personnel LTD Full time

    Sterling Personnel are currently working alongside an eCommerce fulfilment service based in Crewe (CW1).Job Role: Customer Service Assistant/Operational supportLocation: Crewe, CW1Hours: Monday – Friday, 9am - 5pmSalary: £25kRole Purpose:To assist the Customer Services Team in the support of customers queries proactively providing day to day resolutions....


  • Crewe, United Kingdom Sterling Personnel LTD Full time

    Sterling Personnel are currently working alongside an eCommerce fulfilment service based in Crewe (CW1). Job Role: Customer Service Assistant/Operational support Location: Crewe, CW1 Hours: Monday – Friday, 9am - 5pm Salary: £25k Role Purpose: To assist the Customer Services Team in the support of customers queries proactively providing day to day...


  • Crewe, United Kingdom Sterling Personnel LTD Full time

    Sterling Personnel are currently working alongside an eCommerce fulfilment service based in Crewe (CW1).Job Role: Customer Service Assistant/Operational supportLocation: Crewe, CW1Hours: Monday – Friday, 9am - 5pmSalary: £25kRole Purpose:To assist the Customer Services Team in the support of customers queries proactively providing day to day resolutions....


  • Crewe, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant - Nights **Location**:Crewe, CW2 5UZ **Hours**:Part-Time Hours Available + Weekends **Hourly Rate**: £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night...


  • Crewe, United Kingdom Customer Management Resourcing Full time

    Sales Support Administrator Crewe Monday to Friday £20,000 - £24,000K DOE **Hybrid working - 3 days per week in the office** We are proud to be working with an industry leading client in the healthcare sector as they go through a period of growth. This is a fantastic opportunity for someone with previous administrative experience within a sales...


  • Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic, motivated Customer Care Assistant to join our dynamic and forward thinking Care Community Teams across the 5 CCICP Care Communities: - Crewe, Nantwich, SMASH, Northwich and Winsford.


  • Crewe, United Kingdom Page Personnel Full time

    An exciting opportunity has arisen for a Temporary Customer Service Advisor to join a leading business services company in Crewe. The successful candidate will be responsible for delivering top-notch customer service and assist in resolving client issues in a timely manner.Client DetailsThis is a renowned company within the business services industry,...


  • Crewe, United Kingdom Page Personnel Full time

    An exciting opportunity has arisen for a Temporary Customer Service Advisor to join a leading business services company in Crewe. The successful candidate will be responsible for delivering top-notch customer service and assist in resolving client issues in a timely manner. Client Details This is a renowned company within the business services industry,...


  • Crewe, United Kingdom March Recruitment Full time

    Customer Service Advisor Location - Crewe Salary -£12.00-£13.00 Per hour Duration - 12 months Hours - 37.5 hours per week, Monday-Friday This role is based in Crewe. Work from home set-up or if preferred can work from the office. Benefits - 26 day’s holiday plus 8 BH Summary of a Customer Service Advisor Your role will be to handle inbound interactions...


  • Crewe, United Kingdom Page Personnel Full time

    An exciting opportunity has arisen for a Temporary Customer Service Advisor to join a leading business services company in Crewe. The successful candidate will be responsible for delivering top-notch customer service and assist in resolving client issues in a timely manner.Client DetailsThis is a renowned company within the business services industry,...


  • Crewe, United Kingdom March Recruitment Full time

    Customer Service Advisor Location - Crewe Salary -£12.00-£13.00 Per hour Duration - 12 months Hours - 37.5 hours per week, Monday-Friday This role is based in Crewe. Work from home set-up or if preferred can work from the office. Benefits - 26 day’s holiday plus 8 BH Summary of a Customer Service Advisor Your role will be to handle inbound interactions...

  • Customer Care

    4 weeks ago


    Crewe, United Kingdom Air Products Full time

    **Job Description and Qualifications** **Job Description**: - ** Customer Service Role** If you’re a motivated person with a passion for providing excellent customer service, and you’re looking for an opportunity to learn, achieve and develop your career goals, we’d like to hear from you. As part of our dynamic service centre where there’s never...

  • Optical Assistant

    1 month ago


    Crewe, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Specsavers - Crewe** **Full Time - 37.5 hours per week (Weekend work is essential)** **Salary - Competetive basic depending on experience** **Full training and support provided** **In store bonus available, Specsavers Perks and regular team events!** **Great Transport links - Bus and train stations near the...


  • Crewe, United Kingdom Adecco Full time

    Are you looking for a change of career? Do you have experience of working with the General Public and would like to work in an office environment? This could be just the job for you! Adecco Crewe are working with a well known local employer and we are recruiting for a number of Customer Service Agents. Working as part of a fast paced team you will be...

  • Stores Assistant

    4 weeks ago


    Crewe, United Kingdom Aecus Recruitment Full time

    Stores Assistant Due to excellent business growth our client has a vacancy for a Stores Assistant. You will be working in a fast-paced warehouse team, where you will pack and dispatch products quickly and efficiently. Daily duties will include: Ensure that all goods are unpacked, receipted, and stored safely and securely All good that are for dispatch are...

  • Sales Assistant

    4 weeks ago


    Crewe, United Kingdom Select Fashion Full time

    Must be fully flexible. **Responsibilities**: - Serving customers at the till and assisting them with advice and knowledge of products. - Helping unbox deliveries and displaying products around the shop floor. - Visual merchandising - Efficiently completing daily tasks around the shop floor, such as cleaning and markdowns. **Job Types**: Part-time,...

  • Projects Assistant

    1 month ago


    Crewe, United Kingdom MPI Full time

    We have an opportunity for an **Assistant Project Manager** to join a specialist service provider to the Railway Industry, providing a spectrum of services to clients. This role is based in Crewe and will be until summer 2025. The role will include working alongside and learning from experienced colleagues to guide and mentor you through the process of...

  • Bistro Assistant

    4 weeks ago


    Crewe, United Kingdom Belong Full time

    At the heart of every Belong village is a family friendly bistro, serving exceptional value food in a stylish environment. It’s a relaxed, informal place where our customers, their friends and family, or people popping in from the local community, can eat, drink and spend time together, whilst receiving the very best service and attention from the very...

  • Retail Assistant

    1 month ago


    Crewe, United Kingdom Boots Full time

    Summary Job Reference: - 225331BR Crewe, Queensway Permanent 18 hours per week **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a...

  • Finance Assistant

    1 month ago


    Crewe, United Kingdom IMS Full time

    **Company Overview** IMS (Insurance and Mobility Solutions) is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed; cloud-based “Drive-Sync” connected car platform. From insurers and governments to dealerships and...