Sales Office Assistant

6 months ago


Blackburn, United Kingdom IMI Hydronic Engineering Full time

To support our recently acquired Heatmiser business within IMI Hydronic Engineering and to grow the team, we are looking for a **Sales Office Assistant** based at our site in Blackburn, Lancashire UK.

In this role you will join our Sales/Order Handling team based at our site in Blackburn and will support our customers on a daily basis.

Key responsibilities include:

- Liaise pro-actively with our internal teams regarding customer orders, pricing and quotes and resolving customer queries
- Listen to customer feedback and pass on accordingly

What we offer:

- Permanent, full-time position Monday - Friday
- Support the growth of a newly acquired business whilst being part of a large organisation with over 10'000 people in 50+ countries
- Be part of a company at the forefront of innovation improving the quality of life for our customers and communities
- Personal growth, career development and networking opportunities within the business, division or the wider Group
- Commitment to the inclusion of all diversity aspects
- Attractive remuneration package including a range of wellbeing benefits
- Modern office building with free parking and links to major motorway, airports and cities in the North UK

Critical competencies for success:

- Strong customer focus and understanding of their needs, always trying to find a resolution in a calm, friendly and polite manner
- Strong attention to detail with a can-do attitude
- Fluent verbal and written English skills with a range of customers and stakeholders (businesses or end costumers)

**Heatmiser **was founded in Blackburn in the UK in 1968 and is also operating a manufacturing and assembly site in Beijing, China, with just under 100 employees in total. It is a leading smart controls manufacturer for radiant systems in that market, enabling homeowners to accurately control heating & cooling in each room from anywhere in the world. Heatmiser represents an opportunity to accelerate our growth in smart buildings and scale their offering across Europe.


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