Product Owner

3 weeks ago

Belfast, United Kingdom ESO Full time

**How You’ll Support Our Mission**

ESO’s mission is to improve community health and safety through the power of data. We are hiring a new Product Owner for our Product Management team enhancing and building new, innovative healthcare software products and features. Our industry-leading software is used by more than 10,00015,000 Emergency Medical Services (EMS) agencies, Fire Departments, Hospitals, and State agencies across North America.

As a Product Owner, you will report to our Product Manager for ESO Suite and Tools, and you will be part of our Product Management & Strategy team based in Belfast, UK.

You will play a key role in translating our mission and product strategy into action by documenting product requirements and user stories, grooming and prioritizing a product backlog, and collaborating with a cross-functional agile development team as we design, build and ship new product and feature enhancements.

**What You’ll Be Doing - the day to day**

You will be instrumental in how we build innovative software, in close collaboration with team members in Product Management, Engineering and beyond:

- Serve as the customer expert for the development team and always keeping customer needs at the forefront of everyone’s mind
- Interpret high level business clinical and performance improvement data requirements to create feature requirements, user stories, and relevant product backlog items which help solve some of the most exciting problems for our clients
- Conduct analysis work and collaborate with developers and designers to understand and fine tune our backlog items ripe for the execution phase, including the creation of acceptance criteria
- Own the prioritization and grooming of a product backlog, acting as the Product Owner in an agile development team
- Help define releases as a collection of new/incremental features, architectural improvements, and allocations for technical debt.
- Collaborate with Product Managers, Product Owners, UX Designers and Business Analysts to ensure all features are built in a consistent and intuitive way that facilitates interoperability and data insights between different ESO products
- Perform user acceptance testing to ensure releases achieve the stated goals and pass ESO’s high quality standards, in line with ESO’s mission
- Receive mentorship from seasoned product leaders, and formal product trainings & certifications, to take advantage of growth opportunities

**Who You Are - the essentials** (**Some of the things required to be successful in the role):

- 5+ years’ experience working in Product Management roles (e.g., Business Analyst, Product Owner) in dynamic software companies
- History working closely with design and development teams and ability to work collaboratively to achieve results
- Experience delving into the details and capability of considering the bigger picture
- Comfortable discussing creative ideas, new technology and user experience
- Understanding of agile development methodologies (e.g., Scrum, Kanban) and release planning
- Significant experience authoring and managing agile user stories from the user perspective
- Strong written communication skills, especially making complicated user stories and acceptance criteria easy to understand
- Proficiency in commonly used product management tools (e.g., JIRA, Confluence, Miro or similar)
- Willingness to learn and grow every day to make a difference

**Who You Are - the desirables** (It’s a plus if you have):

- Formal product management training (e.g., Certified Scrum Product Owner, Pragmatic Institute, etc.)
- Demonstrated interest in healthcare technology or healthcare service delivery
- Experience in a fast-growing enterprise Software-as-a-Service (SaaS) technology company, ideally in a mission-critical environment where quality matters
- Track record of software innovation in digital technology
- Academic degree in a related field (software engineering, computer science, business information systems, clinical informatics, biomedical informatics, etc.)
- Experience working in intercultural environments and collaborating with diverse teams

**Benefits & Perks You will have fantastic benefits at ESO including but not limited to;**
- Life insurance
- Income protection insurance
- A generous pension contribution
- Private medical insurance including optical and dental
- A health cash plan
- Annual health and wellness allowance + cycle to work scheme
- Enhanced paternity leave and pay, enhanced adoptive pay, enhanced maternity pay
- Enhanced short and long term sick pay,
- Great holiday entitlement

**About ESO**

ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work

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