Associate Product Owner

3 weeks ago

Belfast, United Kingdom ESO Full time

**How You'll Support Our Mission**

As an Associate Product Owner you will be working on a high-profile new product which ESO is launching in winter 2024 /25, which will revolutionise the EMS marketplace and fundamentally change the way Ambulance crews and clinicians provide and track the medical care they provide

**What **You'll** Be Doing** - the day to day**

You will be instrumental in how we build innovative software, in close collaboration with team members in Product Management, Engineering and beyond:

- Collaborate with Product Owners, Engineers, Product Managers, Directors, Customers, and other key stakeholders to understand and contribute to the product vision and strategy
- Serve as a resource to development teams, always keeping stakeholder needs top of mind
- Interpret high level business, clinical and performance improvement data requirements to create product feature requirements, user stories, and relevant product backlog items which help solve some of the most exciting problems for our customers
- Conduct analysis work and collaborate with developers and designers to understand and fine tune our backlog items ripe for the execution phase, including the creation of acceptance criteria
- Prioritize and groom product backlogs for an agile development team - considering the needs of end users, administrators and compliance stakeholders
- Collaborate with Product Managers, other Product Owners, and UI/UX Designers to ensure all features are built in a consistent and intuitive way that facilitates interoperability and data insights between different ESO products
- Perform user acceptance testing to ensure releases achieve the stated goals and pass ESO's high quality standards, in line with ESO's mission
- Receive mentorship from seasoned product leaders, and formal product trainings & certifications, to take advantage of growth opportunities

**Who You Are - the essentials**:

- 2+ years experience working in Product Management roles preferably (e.g., Business Analyst, Product Owner, Product Manager) in dynamic software companies or similar industry.
- Demonstrated interest in healthcare technology, healthcare service delivery or emergency services.
- History working closely with design and development teams and ability to work collaboratively to achieve results.
- Experience delving into the details and capability of considering the bigger picture.
- Comfortable discussing creative ideas, new technology, and user experience.
- Basic understanding of agile development methodologies (e.g., Scrum, Kanban).
- Strong written communication skills, especially making complicated user stories and acceptance criteria easy to understand.
- Proficiency in commonly used product management tools (e.g., JIRA, Confluence, Miro or similar).
- Willingness to learn and grow every day to make a difference.

**Who You Are - the desirables**:

- Formal product management training (e.g., Certified Scrum Product Owner, Pragmatic Institute, etc.) and/or experience working in sizeable agile development environment (e.g., SAFe or similar.)
- Experience in a fast-growing enterprise Software-as-a-Service (SaaS) technology company, ideally in a mission-critical environment where quality matters.
- Experience working in intercultural environments and collaborating with diverse teams

**Benefits & Perks You will have fantastic benefits at ESO including but not limited to;**
- Life insurance (4 x base salary)
- Income protection insurance
- A generous pension contribution
- Private medical insurance including optical and dental
- A health cash plan
- Modern City Centre office and a flexible hybrid working policy
- Annual health and wellness allowance + cycle-to-work scheme
- Enhanced paternity leave and pay, enhanced adoptive pay, enhanced maternity pay
- Enhanced short and long-term sick pay
- Great holiday entitlement which increases year on year until you reach 5 years of service

**About ESO**

ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.

**Are you ready to Make a Difference?**
- ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor._

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