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Referral Administrator
7 months ago
Please refer to the attached job description and person specification for full details of responsibilities To register referral and process of all forms of correspondence, reports and summaries that are required by the team. Action urgent 5 days referrals for the crisis locality teams. Record information in to SystmOne accurately. Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate. Responding to Advice and Guidance requests from GPs within a timely manner. Action Police Alerts and Ambulance Alerts.
