Band 2 Ward Clerk
2 weeks ago
Job Title: Ward Clerk
**Duties**:
- Answering and directing phone calls using the hospital's phone system
- Greeting and assisting patients, visitors, and staff in a professional and friendly manner
- Maintaining patient records and ensuring accuracy of information
- Scheduling appointments and coordinating patient transportation as needed
- Assisting with admissions, discharges, and transfers of patients
- Managing paperwork and documentation related to patient care
- Collaborating with healthcare professionals to ensure smooth operations in the ward
- Maintaining confidentiality of patient information at all times
Qualifications:
- High school diploma or equivalent
- Previous experience in a healthcare setting is preferred
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Compassionate and empathetic towards patients and their families
- Knowledge of medical terminology is a plus
1. 4 GCSE’s at Grades A-C including English Language or equivalent/higher qualification
**OR**
1 years’ experience in a clerical/administrative role
2. Experience in the use of Microsoft Office Word, or equivalent
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.
**Salary**: £10.42 per hour
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Clerical/Admin: 1 year (required)
- Microsoft Word: 1 year (required)
Work Location: In person
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