Help Desk Operator/clerical Officer

2 months ago


Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

An exciting opportunity has arisen to join our Centralised Helpdesk/Clerical team providing a complete administrative support across the Group.

As part of the team you will be responsible in operating the Group wide Estates/Transport Helpdesk and providing reception services to the Estates Department.

You will be based at the Royal Oldham Hospital but may involve some travelling to other locations as and when required.

A member of the centralised Helpdesk/Clerical team providing complete administrative support across the Group, each post will provide rotational cover across all aspects of the service.

To Operate Group wide Estates/Transport Helpdesk receiving calls for maintenance Requests, Booking taxis and transport in accordance with Group Policy.

You must have excellent telephone skills.

**It is essential that you are**:

- computer literate and have good keyboard skills and have experience of using Microsoft work processing packages and have experience of using IM & T Systems for data entry.
- Good verbal and written communication skills are essential for this role.
- You must have the ability to work on own initiative without close supervision and able to work under pressure and deal with difficult situations.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.



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