Customer Service Advisor
4 weeks ago
Customer Service Advisor / Order Support Assistant & Coordinator who has excellent administrative, organisational, time-management and communication skills with a friendly and professional telephone manner is required for a well-established and leading print solution and telecoms provider based in Hertford, Hertfordshire.
**SALARY**: £22,000 - £24,000 per annum + Benefits
**LOCATION**: Hertford, Hertfordshire
**JOB TYPE**: Full-Time, Permanent
**WORKING HOURS**: Monday to Friday
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Service Advisor / Order Support Assistant & Coordinator who has excellent administrative, organisational, time-management and communication skills with a friendly and professional telephone manner.
Working as a Customer Service Advisor / Order Support Assistant & Coordinator you will have an excellent opportunity to join the Service Department at one of the UK’s leading print management companies.
ABOUT THE COMPANY
A leading digital print solution provider in the UK and a highly specialised business telecoms provider. The company offer a consolidated product and service portfolio, which focuses on helping organisations to improve efficiency, increase productivity and reduce costs.
With over 250 employees across 5 locations within the UK and with their business expanding rapidly this is an excellent time to join a growing team.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Your duties as a Customer Service Advisor / Order Support Assistant & Coordinator will include:
Providing a professional service to customers and maintaining customer satisfaction
Take responsibility and ownership of customer service requests and keep the customer informed for their orders or possible back orders
Clearing down completed toner orders
Managing all collections of surplus toners and checking these have been accounted for in the warehouse
Arranging same day couriers and raising purchase orders for them
Corresponding with the warehouse on toner orders and back orders
CANDIDATE REQUIREMENTS
A professional, positive attitude
Excellent time management and organisational skills
Ability to take ownership and accountability without daily guidance
Strong attention to detail and commitment to accuracy
COMPANY BENEFITS
25 days holiday plus 1 day for your birthday (plus bank holidays)
Annual leave purchase scheme
Company pension
Enhanced maternity and paternity pay
Life Assurance
Employee Assistance Programme
Perkbox
Cycle to Work scheme
Season Ticket Loan
Healthy office snacks
Great company culture
Employee Referral Programme
HOW TO APPLY
**JOB REF**: AWDO-P9985
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Hertford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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