Medical Receptionist

1 week ago

Barking, United Kingdom Pimlico Health At The Marven Full time

Job Overview:
We are seeking a skilled and organised Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing excellent customer service to patients and visitors, managing appointments, and performing various administrative tasks. This is a vital role in ensuring the smooth operation of our medical practice.

**Duties**:

- Greet patients and visitors in a friendly and professional manner
- Schedule and confirm appointments using our electronic scheduling system
- Collect patient information and update electronic medical records
- Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members
- Signpost patients to the correct service
- Maintain cleanliness and organization of the reception area
- Assist with patient check-in and check-out processes
- Handle patient inquiries and provide accurate information about our services
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
- Data entry of new and temporary registrations and relevant patient information as required

**Skills**:

- Strong organizational skills with the ability to multitask effectively
- Excellent verbal and written communication skills
- Proficient in using office software such as Microsoft Office Suite
- Detail-oriented with a high level of accuracy in data entry
- Ability to maintain confidentiality and adhere to GDPR
- Exceptional customer service skills with a friendly and professional demeanor

**Job Types**: Full-time, Part-time

**Salary**: £11.00-£12.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Company pension
- Free flu jabs
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 08/06/2024

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