Medical Receptionist

2 weeks ago

Barking, Greater London, United Kingdom Pimlico Health At The Marven Full time

Job Overview:
We are seeking a skilled and organised Medical Receptionist to join our team.

As a Medical Receptionist, you will be responsible for providing excellent customer service to patients and visitors, managing appointments, and performing various administrative tasks.

This is a vital role in ensuring the smooth operation of our medical practice.

Duties:

  • Greet patients and visitors in a friendly and professional manner
  • Schedule and confirm appointments using our electronic scheduling system
  • Collect patient information and update electronic medical records
  • Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members
  • Signpost patients to the correct service
  • Maintain cleanliness and organization of the reception area
  • Assist with patient checkin and checkout processes
  • Handle patient inquiries and provide accurate information about our services
  • Initiating contact with and responding to, requests from patients, team members and external agencies
  • Scanning of patient related documentation and attaching scanned documents to patient's healthcare records
  • Maintain a clean, tidy, effective working area at all times
  • Monitor and maintain the reception area and notice boards
  • Support all clinical staff with general tasks as requested
  • Data entry of new and temporary registrations and relevant patient information as required

Skills:

  • Strong organizational skills with the ability to multitask effectively
  • Excellent verbal and written communication skills
  • Proficient in using office software such as Microsoft Office Suite
  • Detailoriented with a high level of accuracy in data entry
  • Ability to maintain confidentiality and adhere to GDPR
  • Exceptional customer service skills with a friendly and professional demeanor

Job Types:
Full-time, Part-time

Salary:
£11.00-£12.00 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Free flu jabs
  • Onsite parking

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

Medical Receptionist: 1 year (preferred)

Work Location:
In person

Application deadline: 08/06/2024

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