Customer Welfare Income

2 weeks ago


Northampton, United Kingdom Capita Full time

Are you an empathetic, dynamic individual looking for your next position in Northampton? Do you have experience in Microsoft Excel, great organization skills and an empathetic nature?

We have an exciting opportunity for a dynamic, customer focused individual to join us as a customer welfare income and expenditure specialist. This is a busy, varied and rewarding role working in a vibrant team.

Location: Hybrid - Northampton

Hours: Full-time - 37.5 hours per week

**Job title**:
Customer Welfare Income & Expenditure Specialist

**What you’ll be doing**:

- Creating all income and expenditure forms for customers
- Carrying out and coordinating administrative tasks within the team

**What we’re looking for**:

- Microsoft Office and Excel experience
- Competent in basic Maths
- Empathetic, assertive and confident nature
- Great organization skills
- Good communication skills

**What’s in it for you**:

- A competitive basic salary
- **23 **days’ holiday **(rising to 27) **with the opportunity to buy extra leave
- company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
- the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

**What we hope you’ll do next**:
- All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety _measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time. _

**Location**:
Northampton
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent



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