Patient Pathway Administrator

7 days ago


Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

Do you have a great eye for detail and want to support patients with their journey through our hospital? If so then we would love to talk to you.

We are looking for someone who can proof-read and edit clinical correspondence, supporting our outstanding Oncology and Haematology clinicians to provide the best possible outcomes for our patients. You will be the first point of contact for patients so need to have a calm and empathetic nature and be able to use initiative to deal with any queries from either patients or the clinical teams.
In addition you will learn about the pathways for both routine and cancer patients and understand where patients are in their journey, ensuring any diagnostic tests are ordered and liaising with the consultants to ensure that they are aware of results, minimising delays to patients being given their results. It is a busy department where there is always something new to learn. We can promise you will never be bored

The post holder will be required to provide a comprehensive administration service to support the reception booking team, consultants and clinicians in the Oncology/Haematology Department. The post holder will be able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.

You will work in association with the clerical teams to provide a central point of communication for patients and staff.

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool

We are committed to supporting you and hope you want to join our team. In the meantime, find out more aboutliving and working the beautiful historic city of Bath, learn about ourextensive package of staff benefits, and read about how we’re providing healthcare fit for the future withthe landmark Dyson Cancer Centreand ourpassion for research.

Please find attached to the vacancy a detailed person specification and job description for further information about this role.



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