Weekend Team Members

2 weeks ago


Downham Market, United Kingdom CGM Group Full time

**Overview**

The Greenhouse Restaurant, which opened in February 2023 forms part of the Downham Home & Garden store, one of Norfolk’s largest Home & Garden Centre retailers.

We are recruiting Weekend Team Members to support our thriving restaurant, bar, and lounge to work Saturdays and Sundays. We offer sociable family-friendly shifts Saturday 8 am - 5 pm and Sunday 10 am - 4 pm.

You will display excellent customer service and assist with food preparation/service when required. Acting as the last check for food quality before serving to customers working with the kitchen team to ensure that standards are maintained.

**What you'll be doing...**
- Welcoming customers as they enter the Restaurant
- Taking customer orders in a timely fashion
- Cash handling and till operation
- Providing a waitress service for fresh food and to customers requiring assistance
- Serving food from the hot plate where appropriate
- Displaying cakes, desserts, and ambient products ensuring that they are well presented and stored at the correct temperature
- Cleaning tables and surrounding areas following a customer's departure
- General cleaning down the coffee machine and carrying out deep cleans when required
- Daily washing/cleaning of floors, including hovering and sweeping, assisting with deep cleans every week
- After close making sure all items are labeled and stored correctly
- Replenishing stock and wrapping cutlery throughout the day
- Assisting with stock takes
- Assisting with the preparation of food items in the kitchen
- Reporting any faults or issues identified to the Front of House Supervisor
- Contributing new ideas for improvements, theme nights, and new menus
- Referring customer complaints to the Front of House Supervisor
- Supporting promotional events where required
- Maintain a clean working environment by ensuring that wipe downs and washing up are completed regularly

**Skills you need.....**
- Effectively communicate
- Excellent Customer Service
- Previous experience working with a customer service-focused environment
- Previous experience working within the retail industry
- Previous experience of working a till
- Ability to work on own initiative and as part of a team
- Good organisational skills

**What's in it for you...**
- Family Friendly hours between 8 am-5 pm
- Excellent training and opportunities for career progression
- Cycle to Work Scheme

You will be encouraged and supported to complete any necessary courses to help improve your professional development.

Interested? We'd love to hear from you.


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