Restaurant Assistants

The Greenhouse Restaurant, opening in February 2023 forms part of the Downham Home & Garden store which is one of Norfolk’s largest Home & Garden Centre retailers.

We are currently recruiting for experienced restaurant assistants to support our thriving restaurant and coffee shop front of house to delight our customers.

You will display excellent customer service and assist with food preparation/service when required. Acting as the last check for food quality before serving to customers work with the kitchen team to ensure that standards are maintained.

These positions are being advertised on Zero Hours contracts, hours of work to be between 8am - 5pm. Weekday and Weekends available.

What you'll be doing...
- Welcoming customers as they enter the Restaurant area
- Taking customer orders in a timely fashion
- Cash handling and till operation
- Providing a waitress service for fresh food and to customers requiring assistance
- Serving food from the hot plate where appropriate
- Displaying cakes, desserts, and ambient products ensuring that they are well presented and stored at the correct temperature
- Cleaning tables and surrounding areas following a customer's departure
- General cleaning down the coffee machine and carrying out deep cleans when required
- Daily washing/cleaning of floors, including hovering and sweeping, assisting with deep cleans every week
- After close making sure all items are labelled and stored correctly
- Replenishing stock and wrapping cutlery throughout the day
- Assisting with stock takes
- Assisting with preparation of food items in the kitchen
- Reporting any faults or issues identified to the Front of House Supervisor
- Contributing new ideas for improvements, theme nights, and new menus
- Referring customer complaints to the Front of House Supervisor
- Supporting promotional events where required
- Maintain a clean working environment by ensuring that wipe downs and washing up are completed regularly

Skills you need.....
- Effectively communicate
- Excellent Customer Service
- Previous experience of working with a customer service focused environment
- Previous experience of working within the retail industry
- Previous experience of working a till
- Ability to work on own initiative and as part of a team
- Good organisational skills

What's in it for you...
- Zero Hour contract
- Family Friendly hours between 8 am-5 pm
- Excellent training and opportunities for career progression
- 28 days annual holiday (including Bank Holidays)
- Cycle to Work Scheme
- Pension Scheme

You will be encouraged and supported to complete any necessary courses to help improve your professional development.

Interested? We'd love to hear from you.