Emergency Floor Administrator
7 months ago
Deal with all telephone enquiries from patients, GPs, and other departments within the hospital in an efficient and effective manner. Liaise with patients/clients whose first language is not English. Must be able to make independent decisions relating to enquires and advise the necessary people/staff. Liaise with various other departments within the hospital and outside, i.e., outpatient department, Medical Imaging, GPs, other hospitals, Police etc.
Answer complex and sensitive enquires both in person and on the telephone. Must be able to establish and maintain effective communication with all members of the public, including challenging behaviour, learning disability and bereavement. Liaise with medical/nursing staff, porters, and ambulance staff. Prepare and collate GP letters ensuring that they are forwarded in a timely fashion to the patients GP.
To act as a central liaison and information point across the Trust for internal and external multidisciplinary staff, patients and relatives. To deal with all queries in an efficient and courteous manner using judgment and prioritisation skills. To develop and maintain effective working relationships with clinical and managerial staff across the Trust. To work with colleagues to ensure that relevant information is disseminated effectively and appropriately to staff across the site in a timely manner.
To take clear and accurate messages and ensure prompt delivery to the appropriate person. To escalate to shift co-ordinator issues which require intervention. Please see attached job description for further information.
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Emergency Floor Administrator
6 months ago
Chichester, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full timeAn exciting opportunity to become part of the Emergency Floor multi-disciplinary team (MDT) at St Richards Hospital. The Emergency Floor is a 55 bedded unit and Ambulatory Care Area (ACA) which cares for adult patients from multi - specialties, referred from both primary and secondary care. The Emergency Floor administrative team provide a pivotal role in...
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Flooring Consultant
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General Manager
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Emergency Department Receptionist
6 months ago
Chichester, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full timeWe are looking for a highly-motivated and enthusiastic individual to undertake the role of Emergency Department Receptionist. You will be able to work independently and as part of a multi-disciplinary team, whose aim is to provide a polite, friendly and patient-focused service to patients attending a busy Emergency Department. **Previous applicants need not...
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Deputy Sister/Charge Nurse
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Emergency Department Receptionist
6 months ago
Chichester, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full timeYou will need to be able to remain calm in a pressured and stressful environment. A good telephone manner, confidence and a positive attitude is essential. You will be able to demonstrate sensitivity and discretion when dealing with matters that are confidential in nature. You will be expected to complete a number of administrative tasks and, therefore, must...
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Staff Nurse
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Test Administrator
6 months ago
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Corporate Receptionist
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Test Administrator
6 months ago
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Advanced Clinical Practitioner
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Admin Assistant
1 week ago
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Consultant in Acute Medicine
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Pharmacy Clinical Assistant
3 months ago
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Fixed Term Consultant Cardiologist
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Team Secretary
6 months ago
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Senior Healthcare Assistant
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Switchboard Operator
7 months ago
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Senior Care Leader
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Warehouse Operative/forklift Driver
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