Trainee Cash Collection Agent
2 weeks ago
**Winn Group**, home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.
**Employee Benefits**:
- **Competitive base salary from £20,923.00 - £26,000.00 per year (DOE)**:
- **Annual salary review**:
- **22 days holiday, plus bank holidays, and an additional birthday holiday**:
- **Three-day bonus holiday for full attendance**:
- **Additional holidays for long service**:
- **Training, development and career progression opportunities**:
- **Fully funded recognised training and qualifications**:
- **Corporate Metro Scheme**:
- **Bike to work Scheme**:
- **Pension scheme contribution**:
- **Company social events**:
- **Employee Assistance Confidential Helpline**:
- **Death in service insurance (3x salary)**:
- **Staff referral bonus scheme**:
- **Annual flu jab and eye care scheme**
**Key Responsibilities**
- Responsible for collecting unpaid sums.
- Contacting companies to discuss those unpaid sums.
- Reviewing and reconciling payments received.
- Considering contracts and terms agreed.
- Issuing Part 7 and Part 8 Proceedings.
- Preparing Court documents.
- Liaising with High Court Enforcement.
- Liaising with Legal Teams and other Businesses within the Winn Group.
- Ensure compliance with Information Security Policies including data confidentiality and the operational security of the Information Systems used.
- To ensure you uphold the Core Values of the Winn Group.
- Any ad hoc or additional duties as deemed fit and appropriate by the Management Team for this post and the associated level of responsibility attached to it
**Person Specification**
- Ability to work in a fast-paced environment.
- Ability to interact in a professional and appropriate manner.
- Ability to work towards deadlines and performance objectives.
- Ability to work towards shared goals and objectives.
- Experience of demonstrating effective teamworking.
- Cooperative and flexible approach.
- Ability to identify where problems may arise and adopt a solution -focused approach.
- Demonstrate effective communication and good interpersonal skills.
- IT literate
- Commitment to own personal development
**Job Types**: Full-time, Permanent
**Salary**: £20,923.00-£26,000.00 per year
**Benefits**:
- Bereavement leave
- Casual dress
- Company pension
- Cycle to work scheme
- On-site parking
- Referral programme
- Sick pay
Ability to commute/relocate:
- NEWCASTLE UPON TYNE: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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