Outpatient Receptionist
2 months ago
The IDD service (Intellectual Disability Service) is looking for a confident and efficient receptionist to join their team on a fixed term contract. This will be to provide a welcoming and confidential reception service to the IDD Outpatient Department and Medical team as well as working within wider IDD Administration team.
The role is to cover a secondment until April 2024 and is part-time 3 days a week 8.30 - 4.30pm. Working days would ideally be Monday - Wednesday, or Tuesday - Thursday but must include a Wednesday.
This is a customer facing role that requires the postholder to provide a comprehensive and efficient reception service for the department. this could include maintaining patient related records / databases making appointments and preparing correspondence
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you
TeamNottsHC
- Meeting and greeting patients and visitors to the clinic
- Dealing with face to face and telephone enquiries
- Maintaining the healthcare records of patients on the computerised system
- Preparation and outcoming of clinics and ensuring records are updated on the computerised system
- Organising room bookings
- Supporting other clinicians who use the area
- Photocopying / scanning and general office duties
- Dealing with any health and safety issues and ensuring these are reported and rectified
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