Admin/business Support Assistant

3 months ago


Coventry, United Kingdom Ecobility Ltd Full time

Ecobility Ltd (Helping Customers to Reduce their Energy Bills)

Become an Ecobility Warrior

We are looking for an experienced Administrator to join our small team to help with the day-to-day admin duties required such as receiving and making calls to clients about their installations and providing all the required documentation to submit to Ofcom. You will need an eye for detail, able to pick up logical and sometimes complex processes to enable a FTR (First Time Right) submission process.

**Day to day responsibilities**
- the provision of administrative support to the compliance team in relation to insert as applicable (Eg. ECO scheme, Hhugs, etc).
- general administration includes filing, data entry, typing and assisting in the management of communications and paperwork, managing diaries, assisting with travel arrangements/ organisation, and assisting with general telephone duties
- assist Line Manager to make improvements and implement required changes
- assist Line Manager to liaise with external agencies in relation to compliance matters
- achieve agreed personal targets and assist Line Manager to achieve team targets
- ensure compliance to relevant codes, legislation and procedures including health and safety, PAS, and Trustmark/OFGEM.
- maintain accurate records/documentation associated with your work
- immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager
- responsibly use resources and control expenses to meet agreed budgetary controls
- adhere to all organisation policies and procedures
- interact and co-operate with all members of the organisation, suppliers, and clients/customers

You will need to have a good level of punctuality, good communication skills and be able to influence people at all levels within the business e.g. Engineers/Surveyors, Customers, Sub contractors, Delivery drivers etc.

Be able to pick up new processes and procedures with ease and accuracy. Have a strong drive to be successful and accurate and improve the experience we give to all our customers. Full time role 40 hours

Join Ecobility and do your bit to help the world become more carbon neutral.

**Job Types**: Full-time, Permanent

**Salary**: £19,326.00-£20,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Administrative experience: 2 years (required)

Work Location: In person


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