Quality Assurance Tester

2 weeks ago

Ellesmere Port, United Kingdom Travel Innovation Group Full time

**Role**:Quality Assurance Tester
**Reports to**: Product Owner
**Contract**:Permanent
**Shift pattern**:Monday to Friday between the hours of 08:00 - 19:00 (hours to be determined by manager)
**Salary**:£23,000 - £24,000 plus bonus and additional benefits

**About us and the department this role sits in**:
We’re the foundation brand bringing together our three companies, Lime, Calrom & Aviate, all with unique services to the travel trade. This position sits in Lime & Aviate - here’s a little more on each brand’s speciality:

- Lime are the British Airways experts, providing the airline’s best fares to the travel industry with a number of unique benefits.
- Aviate was founded in 2009 with the purpose of offering the best flight content to tour operators. They now encompass multiple brands with a broad offering, all with their customers in mind.

This role sits within our team of Systems experts who act as the gateway between our client facing brands and our development company Calrom. We’re responsible for coordinating bug fixes, test plans, system releases and ensuring that our bespoke travel systems and partner integrations are running seamlessly.

**The role**:
**Tasks & responsibilities include**:

- Reviewing and analysing System specifications.
- Creating test scripts for manual execution.
- Executing test scripts, reviewing, and communicating results.
- UAT testing for new functionality, bug fixes and version updates.
- Report bugs to development teams and communicate known issues to Product stakeholders.
- Deliver high quality System updates and enhancements through detailed QA testing.
- Investigate test case failures, which includes working with XML and JSON files.
- Conduct post release testing.
- Understand customer businesses and how they use our products.
- Liaise with system development teams, product owners and other relevant teams.
- Contribute to knowledge base comments and articles to further internal and external knowledge transfer.

**We think you'd be a great fit if you**:

- Have experience as a Quality Assurance tester or similar role (desirable, but training will be provided).
- Ability to troubleshoot and document errors (desirable, but training will be provided).
- Have a strong attention to detail.
- Analytical mind and problem-solving aptitude.
- Are a committed, enthusiastic, and supportive team member.
- Deliver an efficient and professional service to TIG’s internal and external customers.
- Attend and contribute in a positive and objective manner at team meetings or any relevant departmental/company meetings.
- Acknowledge correspondence within set standards and timescales.
- Strive to continuously improve the quality (presentation, accuracy, and coverage) of information relevant to the business.
- Aim to “self-learn / develop” skills and understanding of industry practices, procedures and policies that would impact Travel Innovation Group.
- Have knowledge of net or groups airline fares and rules, and GDS systems (desirable, but training will be provided).
- Are comfortable reading XML requests and responses (desirable, but training will be provided).
- Knowledge of Outlook, Excel & Word.
- Strong organisation, prioritising, and time-management.

**What you'll get**:

- Annual company bonus in addition to your salary.
- 33 days annual leave, including bank holidays.
- Hybrid working options (minimum three days in the office).
- 5% matched company pension contribution.
- Modern office with on-site gym and bar.
- Internal training academy to support your learning and personal development.
- Additional company benefits to support your wellbeing and happiness

**Get to know us more**

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Work from home

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Work Location: Hybrid remote

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