Client Coordinator

3 months ago

Swindon, United Kingdom BCS, The Chartered Institute for IT Full time

BCS offers employees an exceptional value proposition that delivers a range of benefits designed to support our employees' work/life balance, financial wellbeing, and overall health and wellbeing. These benefits, coupled with our commitment to social responsibility and professional development, make a career at BCS an excellent choice for anyone seeking a rewarding career in the IT membership industry.

We are now recruiting for a Channel Partner Quality Officer to join our Channel Partner Quality team, on a 12-month fixed-term contract, working full-time at our Swindon offices located on key transport links in the town centre.

**Role context and purpose**:
To coordinate and administer BCS accreditation/re-accreditation and audit for all new and existing Channel Partners. Ensuring a professional and client focussed service is carried out whilst adhering to BCS and any third-party regulatory guidelines.

Ensure training providers have the required level of training, support, whilst adhering to BCS and third-party regulatory guidelines. Clarity and guidance are delivered to all approved training providers delivering a professional and client focussed service.

**Key Responsibilities**:

- Provide any training, guidance or support which is required for the centre;
- Manage the re-accreditation process and the closure of training providers where required;
- Raising invoices related to accreditation and audit activities and assisting Finance with investigations & resolution of invoice queries;
- Building and maintaining excellent relationships with all Channel Partners;
- Scheduling, coordinating and conducting audits - booking external resources where required, providing relevant documentation and compiling final audit report to ensure that training providers are meeting the regulatory requirements of their accreditation;

BCS is dedicated to providing training and development to help all staff realise their potential, and also offer a generous benefit package.

BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer. This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £22,360.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Swindon, SN1 1BY

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