Administrator [secretarial]

1 month ago

Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

As a member of the multi-disciplinary team, the post holder provides a secretarial and administrative role to members of the team working within the dementia Team on the Communication and Interaction Training (CAIT) Project.

The post holder carries out administrative duties. The post holder will also provide secretarial support to the whole dementia team.

The post holder is a member of the multi-disciplinary team, which includes medical, nursing, administrative and management staff. The post holder will liaise with other health care staff within and out of the Trust as required and maintain professional relationships with patients and members of the public at all times.

Join us at UHSussex, every day is different, you can be the change, better never stops.

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do
- Answers enquiries from departments/outside agencies receiving and providing information that may be sensitive or complex and

maintains confidentiality.
- Communicate varied, sensitive and complicated information (verbally and in writing) in a way that is understood and gets important facts across.
- Uses tact, empathy and diplomacy skills when speaking with patients who may be upset or angry and with those who experience cultural and language difficulties.

Service Delivery and Improvement
- Resolves day to day conflicting dairy appointments
- To use initiative to prioritise own workload
- Arranges and advertises regular departmental meetings, books venue, produces agenda’s and takes minutes
- Plans staff cover and rota’s as required
- Follows and implements policies and may be required to propose changes to practices/procedures applicable to role
- Follows secretarial procedures, implements secretarial and administrative policies for own work area
- Scans hand written/business continuity patient notes/letters into EPR as required
- Ensures correct data entry ensuring statistical reports accurately reflect service activity. Text processing and the safe storage of data for own and accepted work such as audio transcription and copy typing.
- Performs general administrative duties to meet demands, e.g. photocopying, filing etc
- Assists with data entry for audit purposes including using Excel to produce graphs
- Completes staff surveys as required
- Responsibility for opening and closing of the clinic premises when necessary
- Provides reception cover at times of need

Patient Care Delivery
- Attend mandatory training updates as required.
- Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
- Achieve and demonstrate agreed standards of personal and professional

development within agreed timescales.
- Identify own learning needs and jointly plan training requirements with your line manager
- Participate in the Trust’s appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.

This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.

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