Customer Support Consultant

7 days ago


Urmston, United Kingdom Fintelligent Full time

Are you looking to progress and kickstart your career in financial services? If so, I'm supporting an industry leading, award winning company, providing hybrid working and flexible working opportunities and they're on the lookout for a sociable, confidentand enthusiastic individual that match their values to join their rapidly expanding company.

With a starting salary of £22,500 which will increase after 12 month service and a genuine, clear and defined career progression pathway, this opportunity as a Customer Support Consultant will be the spark to ignite your journey in financial services.

As a Customer Support Consultant, what's in it for you?
- Starting salary of £22,500
- After 12 months, this will be increased up to £1500
- You'd be working for a market leading reputable company devoted to investing in their people
- Amazing working model - AS LITTLE AS 4 DAYS A WEEK
- 23 days holiday plus bank holidays
- Smart casual uniform
- Regular social events, annual awards evenings and incentives - every month they have a monthly 'activity'
- Clear and defined career path - will fund AAT qualification for example
- 6 weeks training
- No weekends

Customer Support Consultant duties include:

- Taking inbound calls and resolving administrative matters for new and existing customers quickly and efficiently providing one call resolution
- Maintaining KPIs to try and ensure that no calls are missed and answered quickly
- Ensuring compliance processes are always followed
- Committed to providing exceptional customer service to ensure that the integrity of the relationship is maintained

I'd LOVE to hear from you regarding the Customer Support Consultant position if:

- You have experience working within an tax, payroll or customer service orientated environment
- Ability to work in a busy, fast paced environment whilst maintaining attention to detail
- Current or recent experience working in a customer service or administrative role
- A focused, career driven, confident, outgoing and enthusiastic individual

If you feel you'd be a good fit for the Customer Support Consultant position, lets chat on and ask for Jake. Alternatively, send you most recent CV to be considered.

F_SJ_JH_OCT


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