Claims Co-ordinator

6 months ago


StokeonTrent, United Kingdom Davies Full time

**Claims Co-ordinator**

INDHP

In this role, you will play a vital role within the company and be the first point of contact for our customers.

You will provide exceptional customer service to all internal and external customers. You will need to be a great communicator, dedicated to providing a professional and empathetic service.

**What will your day look like**:

- Answer inbound calls.
- Issue reports to clients when required.
- Resolve customer queries proactively.
- Appoint suppliers.
- Make outbound calls to customer/supplier/clients.
- Dealing with and actioning associated tasks in relation to claims
- To support the field adjusters and associates
- Compile reports within the Adjuster/Technician partnership

**Abilities And Knowledge**:

- Previous Insurance claims experience
- Ability to delivering outcomes in a fast-paced environment
- Capable to effectively communicate - both written and verbal
- Proven experience working as part of a team
- Excellent time management and organizational skill
- Competent numeracy, literacy, and IT skills
- A proactive attitude, and enthusiastic Polite and courteous phone manner

**A bit about Davies**:
We are a global team of more than 7,500 professionals and growing, operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We are a multi award-winning specialist professional services and technology business. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

**Our values**:
Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

We are **D**ynamic - We readily adapt to the changing environment. We strive for what’s next. We relentlessly seek more: for our business, our clients, our colleagues, and our communities.

We are **I**nnovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths.

We **S**ucceed together - We support each other to grow. We value different perspectives, ideas, and experiences. We make an impact in our communities.

We are **C**onnected - We are united under one mission. We believe in the power of Davies to make a difference. We are greater than the sum of our parts.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

**Job Types**: Full-time, Permanent

Pay: From £22,308.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee stock purchase plan
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Insurance Claims: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Stoke-On-Trent


  • Claims Co-ordinator

    6 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Co-ordinator** INDHP In this role, you will play a vital role within the company and be the first point of contact for our customers. You will provide exceptional customer service to all internal and external customers. You will need to be a great communicator, dedicated to providing a professional and empathetic service. **What will your day...

  • Claims Co-ordinator

    6 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Co-ordinator** INDHP In this role, you will play a vital role within the company and be the first point of contact for our customers. You will provide exceptional customer service to all internal and external customers. You will need to be a great communicator, dedicated to providing a professional and empathetic service. **What will your day...

  • Claims Co-ordinator

    6 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Co-ordinator** INDHP In this role, you will play a vital role within the company and be the first point of contact for our customers. You will provide exceptional customer service to all internal and external customers. You will need to be a great communicator, dedicated to providing a professional and empathetic service. **What will your day...

  • Claims Co-ordinator

    6 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Co-ordinator** INDHP In this role, you will play a vital role within the company and be the first point of contact for our customers. You will provide exceptional customer service to all internal and external customers. You will need to be a great communicator, dedicated to providing a professional and empathetic service. **What will your day...

  • Claims Co-ordinator

    6 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Co-ordinator** INDHP In this role, you will play a vital role within the company and be the first point of contact for our customers. You will provide exceptional customer service to all internal and external customers. You will need to be a great communicator, dedicated to providing a professional and empathetic service. **What will your day...


  • Southend-on-Sea, United Kingdom Strathmore Care Full time

    **Job description** Strathmore Care Group has been successfully running Residential Care Homes within the Essex area for over 30 years. The foundation of this company is built on providing a safe and homely atmosphere where residents have the ability to live their lives in a nourishing and supportive environment which promotes their independence. **We are...

  • Logistics Co-ordinator

    6 months ago


    Burton-On-Trent, United Kingdom SDL Minorfern Limited Full time

    **SDLMinorfern are hiring!** SDLMinorfern is looking for a Logistics Co-Ordinator to come and join us at our Burton Branch. We are a respected and growing family business; known in our region as being a reputable and leading motor factor company - and we want you to join us! If you have experience in warehousing systems, fulfillment, and overseeing order...


  • Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation. Over recent years we have...

  • Commercial Lead Co

    6 months ago


    Newark-on-Trent, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Commercial Lead Co-ordinator** **£22,000 - £25,000 (dependant on experience)** **Full Time** **Permanent Contract** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110...


  • Stoke-on-Trent, United Kingdom Martin & Co Estate Agents (Stoke-on-Trent) Full time

    **Job Summary** **If you have a passion for property management, great organisational and customer service skills and enjoy working in a fast paced environment this is a great opportunity...** We are a well-established Letting and Estate Agent with offices in Hanley, Stoke on Trent and Newcastle under Lyme, who due to continued growth are looking to...


  • Stoke-on-Trent, United Kingdom Martin & Co Estate Agents (Stoke-on-Trent) Full time

    **Job Summary** **If you have a passion for property management, great organisational and customer service skills and enjoy working in a fast paced environment this is a great opportunity...** We are a well-established Letting and Estate Agent with offices in Hanley, Stoke on Trent and Newcastle under Lyme, who due to continued growth are looking to...

  • Finance Manager

    3 weeks ago


    Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new roleAn exciting position leading a small team through growth and providing effective commercial financial reporting, duties will include but not be limited to: Managing a small team of 4 direct reports in finance/ sales adminDaily operations of all accounting processesProduce draft monthly management reports with supporting analysisPayroll liaison...

  • Warehouse Operative

    6 months ago


    Stoke-on-Trent, United Kingdom GivEnergy Ltd Full time

    **Warehouse Operative** **Location: Fully on-site at our facility at Chemical Lane, Stoke-on-Trent, Staffordshire, ST6 4PB. You must have the ability to reliably commute, or plan to relocate before starting work.** **Job Type: Permanent, 37.5 hours per week, Monday - Friday, 9am - 5pm/ 8:30am - 4:30pm** **Salary: £23,500 pa (£25,000 after probation)...


  • Stoke-on-Trent, United Kingdom Positive Futures Recruitment Ltd Full time

    Job Title : Senior School Administrator & Exams Officer Location: Bucknall, Stoke-on-Trent Salary: £13.67 £15.27 per hourdepending on skills and experience (£25,048.91 to £27,980.75 actual pro-rata salary) Hours : 40 hours per week Term Time + 1 week (40 weeks) We are currently seeking for an experienced School Administrator / Exams Officer join a...


  • Stoke-on-Trent, United Kingdom Positive Futures Recruitment Ltd Full time

    Job Title : Senior School Administrator & Exams Officer Location: Bucknall, Stoke-on-Trent Salary: £13.67 £15.27 per hourdepending on skills and experience (£25,048.91 to £27,980.75 actual pro-rata salary) Hours : 40 hours per week Term Time + 1 week (40 weeks) We are currently seeking for an experienced School Administrator / Exams Officer join a...


  • Walton-on-Thames, Surrey, United Kingdom ES Recruitment UK Full time

    About the JobWe have an exciting opportunity for a skilled Facilities Coordinator to join our team.The successful candidate will be responsible for coordinating various aspects of facilities management, including repairs, maintenance, and property management tasks.They will also assist with finance tasks, including purchase orders, SAP processes, and budget...


  • Stoke-on-Trent, United Kingdom Xpert Recruitment Solutions Ltd Full time

    We have a fantastic opportunity to work for a family run business, having been around over 30 years the company is continually growing. An electrical wholesaler and distributer selling kitchen appliances and out door wear to store and online platforms. Monday to Friday 8.30am until 5.00pm Salary starting at £20,500 increasing to £21,500 after 6...


  • Stoke-on-Trent, United Kingdom RKW Ltd Full time

    Customer Satisfaction is our obsession, so come and brill your excellence to our team to help us achieve a Best in Class and consistent service delivery to all consumers regardless of which channel they may choose to contact the organisation. **Responsibilities and Duties**: - Processing customer return requests and warranty claims - Communicating with...

  • Business Administrator

    7 months ago


    Stoke-on-Trent, United Kingdom Ministry of Justice Full time

    **Business Administrator: Business Hub - 78017** **£25,752 - £27,116** **Stoke-on-Trent**: **Overview of the job**: This is an administrative job in an establishment. **Summary**: The job holder will provide administrative support to the Business Hub maintaining finance, performance and administrative systems within specified timescales for the...


  • Stoke-on-Trent, United Kingdom RKW Ltd Full time

    This supports the key organisational objective of achieving a Best in Class and consistent service delivery to all consumers regardless of which channel they may choose to contact the organisation. **Responsibilities and Duties**: - Processing customer return requests and warranty claims - Communicating with internal and external departments regarding...