Customer Service Assistant-ice Cream Server/ice

7 months ago


Cramlington, United Kingdom Ciccarelli Italian Ice Cream Limited Full time

Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. The role includes serving ice cream and refreshments to members of the public at our static sites, or on ice cream vans. These may be at fixed pitches, or events across Newcastle, Northumberland, or beyond.

We currently have one site open 7 days a week. The ice cream vans operate on weekends, bank holidays and school holidays, (this will increase to weekdays also for select pitches, once the weather starts to get warmer). A standard shift would start at 10:00 and run till 17:00-19:00, weather dependant.

The role is fully flexible. You tell us when you are available and we will allocate you shifts. We understand you may have other commitments such as studies or family, so try to be as flexible as possible. The role is seasonal till October, however may be extended if the weather stays pleasant.

**Duties**:

- Creating and decorating ice cream masterpieces
- Processing card/cash payments
- Stocking/stock checking products
- Maintaining a clean vehicle/site

Essential criteria:

- Friendly and polite
- Excellent verbal communication skills in English
- Ability to communicate effectively with customers from diverse backgrounds
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and ability to think critically
- Drivers must be comfortable/willing to learn to drive an ice cream van (full training provided)

Desirable criteria:

- Previous customer experience
- Previous cash handling experience
- Knowledge of food health & safety
- Dietary & allergen awareness
- Experience of driving larger vehicles

*

Location: Cramlington, Northumberland

We offer a competitive wage for all ages and a fun inclusive environment for all. Here at Ciccarelli, we are one big ice cream family, passionate about providing quality gelato and ice cream.

If you are interested in this role, please send a CV/document telling us a little about yourself and why you are interested. If you would like any further information, please do not hesitate to contact us.

Telephone: 01670 590033

Address:
Ciccarelli Italian Ice Cream Ltd.

Unit 1 South Nelson Road

South Nelson Industrial Estate

Cramlington

Northumberland

NE23 1WF

**Job Types**: Full-time, Part-time, Temporary contract

**Salary**: £65.00-£105.00 per day

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: Ciccarelli Ice Cream Customer Service Assistant



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