Er Advisor

5 months ago

Birmingham, United Kingdom Royal Mail Group Full time

**Job reference number** **299721**

ER Advisor - Anglia/South East - Hybrid Working - 6 Month FTC
Competitive salary
Annual bonus potential
Generous annual leave offering of 25 days, plus bank holidays, increasing to 27.5 days after 10 years service
Full time
Fixed Term
Anglia and South East region

We’re currently innovating and transforming our business for the future, adapting towards a parcel delivery market, as well as taking environmental responsibility for our impact as a business. To get there, we need exceptionally talented, bright, and driven people.

A new opportunity has arisen to support our absence management teams. We are looking to add several people who are skilled in stakeholder management on a 6 month FTC basis (with the potential to be extended for exceptional performance). The role will operate on a hybrid basis and will involve travel to units across the Anglia region in line with business needs.

**About the Role**

In this role you will partner with several Units and Customer Operations Managers with a focus on driving significant improvement across the absence scorecard. You will provide tailored ER support, advice and coaching (on site or virtual as appropriate) to target high impacting units within the area.

**You will also**:

- Provide a professional case management service across a full range of Absence related case work
- Develop effective relationships with key stakeholders to establish and manage HR and business processes, in order to ensure robust and consistent absence management standards
- Influence, coach and develop Customer Operations Managers in good practice through sharing and showing best practice and providing feedback
- Provide a professional and operational HR consultancy service to Customer Operations Managers in relation to absence management, to ensure inception through to closure of each attendance case
- Ensure fair, transparent case management and consistently high standard of professionalism in engaging with all parties
- Provide professional input to all cases across Regional Operations Director area, to ensure compliance with current legislation, RMG policy, processes and best practice
- Identify trends and areas of good practice and improvement for sharing organisation-wide, in order to develop and improve processes, systems and Customer Operations Manager capability in relation to absence management

**About You**

You already have a good level of experience with the managemnt of employee abscene and are willing to develop an in-depth, practical understanding of Royal Mail's Attendance policy and processes.

**You should also have**:

- The ability to coach, train and upskill managers to ensure sustainable improvement across their absence scorecard
- Strong verbal and written language skills to allow communication with a variety of contacts of differing disciplines, grades and roles
- The ability to engage with a variety of stakeholders to influence decision making, build relationships and communicate effectively
- Ensuring absence management processes are carried out with regard to best practice, in line with current legislation to meet set targets
- The ability to question and analyse data

**Extra Benefits**
- Generous **holiday **entitlement of 25 days (plus bank holidays), increasing with years completed service
- Company **pension** scheme with competitive contribution rates
- ** RMG Share Schemes** - partnership and matching share offer
- ** Family friendly support**:

- enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- **Discounts and offers**:

- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company **sick pay**:

- Access to our **Feeling First Class** service, providing both mental and physical wellbeing support
- **Lifestyle benefits** - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- **Financial support**:

- information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
- **Your peace of mind with** - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
- **Free & discounted RMG products** - free keep safe & redirection, partner discounts
- **Free stamps** at Christmas
- Available only to perm employees

**Your career in safe hands**

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer

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